Worst hotel in L.A. Staff is uneducated,and rude.Waited several hours for a room and have been incurring FRAUDULENT credit card charges for 2 months from them now.AVOID THIS CRAPHOLE!!!!!!!!!! Terrible location.Staff acts like they don't know where anything is so you have to do everything in the hotel.Much better places for the price.

The hotel was very nice, very clean, good location in downtown L.A. Staff was friendly. We chose this hotel on online travel website's last minue deals, which was great at $* a night. However, the other things in this hotel mroe than made up for the cheap price. There is no choice but to use the valet, as there is no other parking, either on street or in a garage, and the price is steep for the valet, at $* a night, plus tip. Also, the restaurant items are ridiculous in price. $* for six ounces of orange juice, $* for a cup of coffee, $* for the breakfast buffet. Breakfast one morning was $* for the two of us, and $* the next. The costs at this hotel can add very quickly if you're not paying attention. Really put a bad taste in our mouths after a fairly nice stay.

We were greeted warmly by the valet as we arrived. The first thing I noticed was the classy ambiance of the quiet boutique hotel. Check in went very smoothly and swiftly. The room was immacculate! I loved the whole place. The only thing missing was a sundry store. Also, the service and food at their Grand Cafe was horrible. It seemed like our server was overwhelmed and the food was left out for too long. It took almost 2 hours just for lunch.