Westin Hotel at Detroit Metro Airport

- Avg. Member Rating
- 11
- Reviews
Disappointed - Not for Budget Conscious Patrons
- November 11, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
Hotel was chosen for location with proximity to our family plans. Hotel reviews were read carefully prior to booking reservation, but no mention that valet service was our only parking option as we drove to this location. Short and long term parking was available as long as shuttle transportation was also incorporated here. Located right in the McNamara International terminal so probably best suited for those inhouse travelers. Every time we left the hotel was a valet car retrieval and corresponding tip. However, It was a beautiful room and bed was very comfortable. Surprisingly, no external noise was heard which was very nice. Continental breakfast was NOT included and all items only available by room service or dining in lobby restaurant. Quite a long distance to maneuver with luggage to get from curbside to reservation desk and then to your rooms. Valet personnel were more pleasant than a few of the customer service folks. The final blow to this trip was when we were checking out and we were refused a bell caddy cart unless one of their staff accompanied the device. I was disappointed that my plan to save a little cash ended up costing twice as much and was not convenient at all.
Disappointed - Not for Budget Conscious Patrons
- November 11, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
Hotel was chosen for location with proximity to our family plans. Hotel reviews were read carefully prior to booking reservation, but no mention that valet service was our only parking option as we drove to this location. Short and long term parking was available as long as shuttle transportation was also incorporated here. Located right in the McNamara International terminal so probably best suited for those inhouse travelers. Every time we left the hotel was a valet car retrieval and corresponding tip. However, It was a beautiful room and bed was very comfortable. Surprisingly, no external noise was heard which was very nice. Continental breakfast was NOT included and all items only available by room service or dining in lobby restaurant. Quite a long distance to maneuver with luggage to get from curbside to reservation desk and then to your rooms. Valet personnel were more pleasant than a few of the customer service folks. The final blow to this trip was when we were checking out and we were refused a bell caddy cart unless one of their staff accompanied the device. I was disappointed that my plan to save a little cash ended up costing twice as much and was not convenient at all.
Less Stressed
- July 9, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
The hotel is a part of MacNamara Terminal,if your flight does not leave out of that terminal please give yourself enough time to take the shuttle which may make several stops before reaching your terminal.We had dinner and breakfast at the hotel restaurant, pricey but good.The hotel room was nice but could have used a good dusting,the bed was sumptious and I loved the 2 headed shower.I did read the reviews prior to making this reservation,and they did help me with my decision to stay there.I would stay there again,
Detroit Westin
- June 27, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
The location and room were very good but i was very disappointed in the Restaurant
Excellent Hotel
- June 26, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
I stayed here on a Friday night because I got stranded due to weather. The hotel was great. Awesome bed/pillows, great fitness center. Made missing my flight and spending Friday night in Detroit a pleasure. Also, I got an excellent rate. Didn't like the double-headed shower - impossible to keep my hair dry!
Related Westin Hotel at Detroit Metro Airport Deals