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San Francisco

Sheraton Fishermans Wharf Hotel

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  • $125
    Recent Rate
  • 2500 Mason St.
    San Francisco, California 94133
    (415) 362-5500
barbara
barbara
First Reviewer
Avg. Member Rating
22
Reviews
18
Photos
Editor Pick

Sheraton Fishermans Wharf Hotel

  • June 20, 2007
  • Rated 3 of 5 by Traveling Jen from East Bridgewater, Massachusetts
I had used my SPG (Starwood Preferred Guest) points to book the room, which was a great deal, 28000 points for five nights. The room rate was $290 per night, so we made out like bandits for booking with points. Just in the nick of time, to: they changed the hotel category from a category three to a four after I had booked it. That would have changed the point redemption from 28000 to 40000. Anyway, it’s apparent that they do indeed take care of their SPG members. We arrived at the front desk to check in. Much to my dismay, they had us booked in a non-smoking room. They quickly corrected the problem. However, the only smoking rooms left were "the priceline" rooms, which apparently aren’t the greatest. It is a rare occasion nowadays to actually stay in a hotel that allows smoking, so I took the less-desirable room (I figured we wouldn’t be spending much time there anyway). People, keep that in mind if you book with Priceline! Our room was a bit off the beaten path from the lobby area on the first floor. The room was just large enough to fit two double beds, a small desk, a nightstand, and a TV stand (that also incorporated the only closet space and drawer space in the room). The bathroom was also small. The sink and vanity were just outside the bathroom door. I always like that, you can have two people getting ready at once. We kept our curtains pulled to block the view of the bus station that was just across the street but, I COULD SMOKE! During our stay, the 17 guests that were staying in the room across the hall started a fire. Apparently, they were trying to cook something on a hot plate. Disturbing to me was that I thought I was going crazy when I smelled the smoke. After 15 minutes or so you could actually see the smoke in the hallway. I must say, I didn’t feel warm and fuzzy when the smoke detectors or the fire alarm never sounded. I had to call the front desk myself to report the incident. But again, I COULD SMOKE! The décor throughout the hotel, including the guest rooms and common areas, was a nautical theme. I was grateful that I had snapped a few pictures of the lobby on my way through one night. The next day it was torn apart for a remodel. They were also in the process of remodeling the hotel’s restaurant, the Compass Grill. So they had temporarily moved it to a conference room. The hotel itself was in a great location, just a couple blocks walk from Pier 39 and one of the Cable Car stops. They also had a Dollar Rental Car desk, with the cars on site, very convenient. Aside from all my ramblings, we did have a very enjoyable stay. And, room service for breakfast was reasonably priced and yummy ($25 total for two).

From journal San Francisco Treat!

Overrated

  • May 8, 2007
  • Rated 2 of 5 by a traveler from Travelocity.com
Overpriced. It is a basic hotel. The gym is grossly inadequate for the times. I was told the $40+ parking was only $5 more than across the street. We found $15/day one block away. Housekeeping only superficial.

About what you would expect

  • March 18, 2007
  • Rated 3 of 5 by a traveler from Travelocity.com
The hotel is typical and needs renovating. I expected better but it was OK. If you want to avoid the parking fee and still have a car, rent from Dollar onsite. The wifi is pay as you go.The hotel staff know little about the system. You can print boarding passes for free at the business center. The location is great. Nearby is a 24 hour Denny's and IHOP if you arrive at an odd time. The exterior rooms are noisy. The beds are very comfortable.

Not worth the price

  • February 19, 2007
  • Rated 2 of 5 by a traveler from Travelocity.com
The two and three star San Fran hotels we've stayed in were better! The rooms are old, small and crowded. Everything needs to be updated. We couldn't open our window and the air/heat unit was so old (70's) that the words were worn off on how to use it. It was noisey and way too expensive for what you get. The ONLY good thing about the room was the bed. Very comfortable.

good but not great

  • November 13, 2006
  • Rated 4 of 5 by a traveler from Travelocity.com
This is nice hotel in a great location. Staff was very friendly and helpful. Once I needed to find out some information but I left my laptop at home and they had a laptop at the check in that they let me use. The house keeping didn't really clean our rooms. They never changed our sheets or brought us new towels, they just kind of orginized the room. The bathrooms are really small too.

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