Grand Sierra Resort and Casino
- 4 out of 5
- Avg. Member Rating
- 58
- Reviews
Nice Pet Friendly hotell
- May 6, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
I booked this hotell on the secret program. They were listed as pet friendy, My dog goes where I go no exceptions. At chek in I was told the pet fee that was listed on the web site was raised ten more dollers, I complained at the end of the trip and the manager geve me the price listed on the company website of $20. you'll probably pay $30 more for a pet. At check in they give out doggy treats, and a plastic water bowl. Some treats are really good like real turkey jerky (My dog turns her nose up at any cheap treats and she enjoyed most of what was given.Room service gives out good portions for the price, and the only expensive stuff ifs the coffee. My wife was locked out of the room while I was happily sleeping, next to my dog who did let out a bark when security let her in. I was told they were verry nice. I would liked to have had an ada toilet for my wife, there was some smatteing of mold on the caulking of the bath tub, but we did get a doggy room, and the beds were nice. The carpet was clean and no sigh of other dog hair or smell was in our room. Booking on the cheap , with room service, and dog grass area with clean up mits earn 3 stars. I imagin I would have enjoyed the higher priced room even more,But I cant always justify staying in a five diamond place when training my dog for search and rescue. The one thing missing is a mini off leash dog park. My dog gives them three Paws and a tail wag.
Dissapointing for the Business Traveler
- March 25, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
A very dissapointing stay - I was there attending a professional conference, but there was nothing professional about the environment. The room was worn and incredibly tacky. The furniture was decorated with cowboy fabric, the type that might be found in a six-year-old's room. The non-convention hotel guests were mostly white trash and redneck - not the company I like to be around. I stayed there for four long days, I could not wait to leave. Shame on the League of Innovation for having their conference in such a rat-hole. It is also a 40-minute walk to anywhere else in Reno from the hotel, so if you don't have a car, you are trapped!
Pleasantly surprised
- February 22, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
Last time I stayed in a standard room at the Grand Sierra Resort, the room was still the same tired old Hilton decor with flat pillows. I spend at least 12 nights a year in Reno. I prefer the casino and location of the Grand Sierra, especially when flying out of Reno. During my most recent stay I was pleasantly surprised that the decor was updated, the bed made up with new linens and pillows. The room was very comfortable, the bed was comforable, and quiet. My only requirements are quiet, clean, and a comfortable bed. I will go back again. Usually I have a long list of errands to do in Reno. I was up with my husband for several doctor appointments. We were just walking around downstairs to get a little exercise when we realized the movie downstairs was starting. For $3.00 we watched a movie while it snowed outside. My last visit was great. We ate at Fin Fish which was good. I like the old Asian and sushi bar better.
Grand Sierrra Resort
- February 3, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
I had a marvelous room at a rate that was unbelievable. Thanks to my online travel website!!
Thanksgiving
- December 2, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
First, I'll explain the demerits below. Casino buffets are always "functional". They now allow dogs but I don't know if dogs are limited to specific rooms. I don't expect the used bars of soap to be still in the room. Charge for internet is high in the room. On the casino floor is a cheaper . I though the value was fine and would stay again. I was disappointed that use of the gym wasn't included.
What I was surprised about (perhaps it was because there was a tournament) was the pair of prostitutes near the bar near the elevator. When a woman asks where are you from/are you alone/can we go to your room; this seems to suggest "prostitute". I told the front desk and the woman just shrugged her shoulders. I told a couple of security guards. One didn't say anything. The other one said, "are you looking for them again?"