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Grand Sierra Resort and Casino

From $ 55 per night

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Avg. User Rating:

Grand Sierra Resort
  • 2500 East 2nd Street, Reno, Nevada 89595
  • (775) 789-2000
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Travel Photo by IgoUgo member

User Reviews

Results 1-10of 211 Reviews

comfortable and alot of things to do

A traveler

Travelocity.com

November 9, 2012

staff was very friendly and service was excellent. Many places to eat and alot of choices for gambling.
The lobby/restaurants/main areas look great

A traveler

Travelocity.com

September 12, 2012

The room was very dated and not very clean. Right after I checked in I was sitting on the bed and housekeeping walked in asking if I was checking out. The shower sprayed everywhere.
Should of stayed at Motel 6

A traveler

Travelocity.com

September 9, 2012

This is NOT a 4-star hotel! My room was old and dirty (mold in the shower). Stayed on the 15th floor and told I could not get a coffee maker unless I was on the 17th floor or higher. Asked for a late check out when I checked in and the clerk told me ...Read more
Really a nice place to stay.

A traveler

Travelocity.com

August 30, 2012

Upgraded to a better room, and the room was really nice. Guessing the standard rooms were pretty nice too. Unsure when it was built, but it looks very modern. I live in Las Vegas, and this Casino would be very popular if it was competing against mid ...Read more
Our family loves it

A traveler

Travelocity.com

August 29, 2012

our family goes there throughout the year and we love the pool area that has a great staff at the Bar. the kids also love the theater and the gaming area.
Large hotel, many amenities

A traveler

Travelocity.com

August 29, 2012

I really liked this hotel because of how clean it was. The rooms were large, and we extremely cheap given the size and amenities offered. I didn't get to really enjoy all that the hotel had to offer, because my trip was so short, but they definitely ...Read more
This was a very fun experience.

A traveler

Travelocity.com

August 29, 2012

This was a well organized hotel, rooms were great, atmosphere great AND great shopping. Also thoroughly enjoyed the buffet.
Really filthy rooms. It's definitely not a four-star hotel.

A traveler

Travelocity.com

August 24, 2012

We requested a non-smoking king bed room. once we got into the room it had lots of smoke smell. In general would only qualify as a two star room and definitely not a four-star room. we had a horrible experience. We would not recommend it to anyone.
This hotel when checking in assigned us to a room already occupied. Finding this out after going to the room opening the door on the guest already in

A traveler

Travelocity.com

August 16, 2012

Although a mistake was made we never received an apology. We left the casino to attend a function in susanville ca. When we returned the entrance to the hotel was blocked. Even though we had a room we were unable to enter and get to our room. The ...Read more
Hotel Staff always met me with a smile, even at 4:30AM.

A traveler

Travelocity.com

August 10, 2012

The hotel staff was amazing; beginning with the shuttle driver. We were greeted warmly by staff and the checkin process was quick. We used one of the wheelchair accessible rooms. Only drawback is, you are assigned a room with a roll in shower and no ...Read more