We were very disaapointed with this hotel. We didn't go in with too high expectations since it was rated three stars, but it seriously did not even deserve that! The elevators were so small that only four people could fit in them (and that was even pretty tight), the hallways had no air circulating and were very hot, and the front desk employees had no clue about information on the hotel itself. The "concierge" office opened whenever it was convienent for someone to show up. New York City was great, but I would definitely not recommend staying at this hotel.

The service was Great!. They provided us with extra pillows, bath essentials and a pot to boil water for coffee. No Coffee maker in the room.