Omni Jacksonville Hotel

From $ -1 per night

Avg. User Rating:


245 Water Street, Jacksonville, Florida 32202
(904) 355-6664
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User Reviews

Results 1-10of 27 Reviews


WARNING-do NOT stay here!

A traveler

Travelocity.com

This is my third experience at an Omni Hotel and the second time at this hotel. They are the worst hotel chain I have ever stayed at. They are rude from the time you walk in till the time you check-out. if you want to be treated rudely, this is the ...Read more
A real letdown

A traveler

Travelocity.com

The food was terrible. Some of the stated ingredients on the menu were omitted without even informing the guests. The food had absolutely no flavor. The room was dirty and old. The amenities were substandard for a 4 star hotel.
pitiful-3 rooms in 2 nights

A traveler

Travelocity.com

paper thin walls/can hear normal conversations and beer can tabs popping - got move to a leaking room -almost electicuted by h2o puddle-blow dryer - got moved to 16th floor - domestic violence/spouse abuse - no sleep in 2 nights - we will never use ...Read more
A real letdown

A traveler

Travelocity.com

The food was terrible. Some of the stated ingredients on the menu were omitted without even informing the guests. The food had absolutely no flavor. The room was dirty and old. The amenities were substandard for a 4 star hotel.
Disappointed

A traveler

Travelocity.com

Visited to enjoy Jacksonville Riverfront. Area was worth the trip. Hotel was not worth the price. Mold in bathroom triggered allergies. Hotel only interested in charging for each service. Could not use refrig in room unless you got key from desk. ...Read more


Where was the "Luxury?"

A traveler

Travelocity.com

Bathroom needs remodeling, expected more from a "4 star" hotel. Room was nice, furniture was dated and scratched. Housekeeping couldn't replace towels correctly. Restaurant was mediocre and serving staff poor. Valet parking staff excellent!
You're downtown, so pay up

A traveler

Travelocity.com

This is a thoroughly unremarkable hotel, where you pay a near-premium rate for not a whole lot in return. Want to use the business center? There's a charge for it. Internet? Pay up. No breakfast, no other extras. Premium-priced restaurant. This is a ...Read more
Very impersonal

A traveler

Travelocity.com

Cookie cutter hotel, nothing special. We were sitting out by the pool on Friday night enjoying the view, and we were told we had to leave because it was 10pm and they were closing the pool area...we were 2 adults not swimming, and not allowed to ...Read more
You're downtown, so pay up

A traveler

Travelocity.com

This is a thoroughly unremarkable hotel, where you pay a near-premium rate for not a whole lot in return. Want to use the business center? There's a charge for it. Internet? Pay up. No breakfast, no other extras. Premium-priced restaurant. ...Read more
Downtown Hotel