
- Avg. Member Rating
- 17
- Reviews
Unhappy....
- September 11, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
I would not recommend staying at this hotel AT ALL! The bathroom squeals for 10 minutes after you flush. There is no TV in the private room. Little to no kitchen. ALL THE DISHES WERE DISGUSTING! They all needed rewashing. There really is no breakfast unless you call in the night before. I dont know what complimentary wireless service they are talking about, I had to connect to a unreliable source that wasn't provided by the hotel at all. The towels are a weird yellow stained color. But they look white. (hold them up to the light). The balcony is unfurnished, so they lied about it being furnished. Everything works fine. The hotel is fairly cheap. There is no phone book, not even a pen. I would recommend paying a little extra money to stay at a better hotel . 3/4 of our hotel room keys didn't work. They only have drawers in the private room, so for the two staying out in the "living area" must keep all their clothing in their suitcases. The balcony is very small. The rail is pretty unreliable as well. The water can't decide if it really wants to be hot or cold. If you try to make it warm, sometimes it will turn freezing randomly, or extremely hot. The sound of this hotel is TERRIBLE! Being woken up EVERY 30 minutes to a bus stopping or the exhaust of it. I was on the 4th floor. I couldn't sleep at all. I had to wear earplugs! Even then I couldn't sleep still because I could still hear everything outside. The sound in the bahtroom magnifies. This hotel offers the very basic needs. The area with two twin beds blends with kitchen. - Family Suite One Bedroom. :(
For the Money I would stay here again
- July 29, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
This was my first time to go to Hawaii I had a great time and my stay at the aqua Bamboo was just as great. I love how close to the beach it was. My room was just redone and very nice. The staff is very friendly and helpful... I will be back!!!!!!
SKIP IT!!!!!! Bad Service
- June 19, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
First off...my girlfriend and I reserved a suite and upon entering our room found a small drabby room with dirty carpet and a bed that consisted of two fullsize matresess put together. I immediately went to the front desk and asked to be put into what we had made a reservation for, a suite. The receptionist just said that bedding was not guaranteed since we booked the room online, and there was nothing she could do since all the rooms were full. My girlfriend and I both work in customer service, and were astonished at how she had handled the situation. On top of all that the rooms were in need of some updating, which is ok, you get what you pay for, but the service was just unexcusable. The maids never changed our sheets, barley made the bed. They also give you these "spa robes" in the room, which you have to purchase for 30 bucks. The robes in our room were wrinkled like they had been worn, and had stains on them, I was scared to touch them. Overall, it was a very unpleasant experience, not to mention the sorry excuse for a continental breakfast, apples, juice, and dinky pastries. I would definately not recomend this hotel!
April Vacation Plan Changes
- May 19, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
We began our vacation with reservations at the Aqua Equus Hotel which we found to be very inadequate and we asked to be transfered to the Bamboo. We were very very happy when we transfered and the staff was very pleasant. We have also stayed at the Aqua Wave which I also highly recommond. Great chain of hotels and you won't be sorry you stayed there!
Good and Bad
- November 26, 2007
- Rated 3 of 5 by
a traveler from Travelocity.com
The hotel location is great compared to the price. Only two small blocks from Waikiki Beach and shops. Carpet feels dirty, rooms need to be upgraded. Water pressure in the shower was low. Beds are comfortable. Parking is very scarce and expensive. Might have to park across the street (which isn't far, just a little inconvenient). Lobby and pool area very clean and nicely decorated. If traveling with buddies, probably a good place. If traveling with family, or want a romantic getaway, probably not a great place. Staff was friendly and great!!
Related Aqua Bamboo and Spa Deals