Palace Station Hotel and Casino
- Mary525
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 196
- Reviews
AWFUL Stay somewhere else!
- April 6, 2009
- Rated 1 of 5 by
a traveler from Travelocity.com
Do yourself a favor and stay somewhere else!
Resort Fee? What resort? Amazing how they can turn 2 nights at $*into a bill for $*. Supposedly to cover shuttle to strip (I had my own vehicle), Local in room calls ( had my cell phone) Wireless internet access ( I had not a laptop or other means to access the internet) I told them I was not going to use any of the services, put they insisted on collecting the fees anyway. What a great way to impress a first time and last time guest.
Checking in and out was slow, Too few staff and or to many people complaining about being hosed for "hotel fees".
Room was noisy and not so clean. I had to put on my noise cancelling headphones. I had to throw out some straw wrappers that were left on the night stands and pick up some unidentified material from the floor. This made me wonder about the bedding, however it appeared to be fresh. Hotel staff were non responsive.
The bathroom was so small that they only have small showers. Best part of the stay was the orange smelling soap and shampoo.
I booked the room through tripres.com. When I went back to the website after returning home there was a small note stating a $9.95 fee that I missed when I booked the room. This was my fault; I should have read the small print better. Yet somehow that grew to $10.95 in the several days between booking and arriving.
I am not usually one to complain, However I would not send friends of family to stay here.
not so good
- March 5, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
Had a non smoking room which actually was non smoking (threat of 250 buck fine if you smoke in the room. Great, but thats about the only place in the complex you can actually get away from the smoke. No ventilation in casino, and no non smoking tables. Staff was friendly and helpful, rooms were average at best. You get what you pay for.
Once a month stay!
- February 25, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
My best friend travels out from Chicago once a month and we've stayed at this hotel twice now. The first time was OK with the Standard Room. The next month we stayed, we noticed the staff was extremely friendly. Especially with a man named X at the front desk. He was very helpful and so accommodating to us which made our stay even better. We stayed in the Tower and loved the cleanliness of the room. We had noisy people next door so the walls are thin but we were impressed with the flat screen tv, linens and overall look of the room. The bed was really comfy! Once you experience a nice person in the beginning everything makes it such a positive experience. The Irish pub is so much fun with the band they have there on Sat/Sun nights. The buffet is decent. Watch out for using your coupon book, though. The restaurant we went to offered $9.99 and our bill ended up being 3 times more than we expected. Just listen to your waitress and don't add things on! =) Also I left some items in my room and called the next day and lo and behold they held onto them and I picked them up the next day! Security and the housekeepers are awesome there!
Very nice
- February 24, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
I stayed at the courtyard part of palace station hotel and was disappointed to find out that meant it wasn't in the highrise hotel but rather in a separate 3 story building next to the highrise. I can say there was no view whatsoever but the room was very nice, clean, safe and comfy. It also had a really fancy bathroom/shower so it had the vegas feel to it. If you want to save cash and don't care about the view out of your hotel room then I highly recommend the courtyard area of palace station hotel.
Nice Hotel
- February 22, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
Just checked out today enjoyed my stay my daughter booked this room for me so we were unaware of the 100.00 charge and was not prepared for that so the room clerk waiver the charge and just charged us the 10.75 after we explained we had 2 cellphones we are older no movies just needed to sleep room was nice and clean not like others said and we played slots whic we won a few coins but people who are complaining so much need to stay at encore or wynn for better service the rate was very good here and I would stay again and they had a starbucks right in hotel.