Best Westerm Johnson City Hotel Conference Center
- 3 out of 5
- Avg. Member Rating
- 7
- Reviews
Great Hotel
- September 18, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
We stay at the Best Western everytime we go to Johnson City approximately 10 times a year and have never had a problem with the hotel. The staff is excellent, and the hotel is very clean. Also great breakfast. I must say you should ask for a tower room. I am not comfortable with doors that open to the outside parking areas.
Poor Public Relations/Obstinate Management
- August 19, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
Drunked Louts were put into the room next to us on the third day of our stay. They kept us awake all night long with rowdy behavior. I felt if I complained to the front desk that it would make them rowdier and they would retaliate because someone complained. The following day I complained and asked for their room to be changed and was told they were a corporate account and therefore they wouldn't move them but would move me. I had been there 3 days and was leaving in one more night and didn't feel I should have to move. I was also told they would not refund my money for that night's stay even though I didn't get any sleep and paid for a room I wasn't able to sleep in. The reasoning was that I did not follow their protocol of calling the front desk to ask them to tell the drunken louts to be quiet. They said that probably wouldn't have worked but I could've called a second time and if I had called a third time about their noise a police officer would have come. They are making this incidence MY fault. Even if I called the desk 3 times and waited for the police would I not still have been awake and paid for a room that I did not sleep in? I contacted Best Western Customer Care and they contacted the hotel and they are standing firm that they will not refund the mere one night I am asking for. I will never return, and will tell everyone I know in JC to spread the word how unreasonable the management is and how unwilling they are to please the customer. DO NOT STAY THERE UNLESS YOU WANT GRIEF!
Overall OK stay
- July 25, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
The hotel itself was nice. The room was comfortable and had the amenities our family needed. I was disappointed that 2 of the 3 pieces of equipment in the fitness room were out of order!!! Also we were there for a ball tournament and our checkout was dependent on whether we won or lost our morning game. If we won of course we would be spending another night. The boys did enjoy the pool and the breakfast buffet was great! For a bunch of ball players this was a good place to stay!
Overall disgusting hotel
- August 18, 2007
- Rated 1 of 5 by
a traveler from Travelocity.com
Cockroach in bathroom. Vomit in hallway until next day. Nail clippings left on floor in room. When we checked in we weren't told of free breakfast - but this came as a blessing because if we had a cockroach in our room's bathroom, who knows what the kitchen conditions are!! Our kids ended up staying with family in the area - we spent as little time as possible there. The hotel seems to promote their bar/nightclub more than their hotel.
hotel
- July 12, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
The price was correct sorry/didn't read extra person charges no hot tub , no gift 24 hour gift shop as advertised