Best Western Charlottetown

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  • 238 GRAFTON ST
    Charlottetown, Prince Edward Island C1A1L5
    902-892-2461
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moatway
moatway
First Reviewer
2 out of 5
Avg. Member Rating
4
Reviews

Overpriced, with a good location

  • September 25, 2008
  • Rated 2 of 5 by a traveler from Travelocity.com
We stayed at this hotel in Sept. 2008. And highly regretted the decision. The carpets were filthy, and no amount of asking for another room, or to get the carpets cleaned were met with any success. Staff are helpful, but I feel that the management of this hotel does not care that this property is degrading. Beds were lumpy, and we never got Internet access for 3 of the 4 days we were there. We will never stay there again.

I do not recommend this hotel

  • October 5, 2007
  • Rated 2 of 5 by a traveler from Travelocity.com
After staying in this hotel, both my sister and I were diagnosed with scabies. The hotel assumes no responsibility, and has not indicated to us if any precautions were taken. However, during our stay, neither cleanliness nor customer satisfaction was a priority. More than once our room was not cleaned, even though we were out all day, and when reported to the front desk staff, we were told that the cleaning staff were busy and did not have time to clean our room. At times, we were just given a couple of towels at the door, no cleaning was done at all. When cleaning was done, it was very basic, i.e. leave some clean towels and sometimes take out the garbage and make the bed. The kitchenette in the room was a handyman special, uneven handmade looking counters and cupboards and no plug-ins for appliances. Staff did not seem to know what facilities/services or hours of operation were available in the hotel. Food was mediocre. Hallways were dark and musty smelling. I do not recommend this hotel, nor will I stay in any Best Western again.

Overpriced!

  • September 13, 2006
  • Rated 2 of 5 by a traveler from Travelocity.com
This hotel was way overpriced for a two star. Rooms were very old and rundown looking with a musty smell, yet we paid more here than we paid for a 4 star in Halifax. Staff not very friendly, especially in restaurant. Location is good - close to downtown area.
Editor Pick

Best Western Charlottetown

  • April 19, 2005
  • Rated 3 of 5 by moatway from Riverview, New Brunswick
I have to start by saying that this accommodation was selected for me, and had I been given the choice, it is not where I would have chosen to stay. Charlottetown has a good variety of inns in the downtown area, as well as a Delta Hotel. On the other hand, this property is within easy walking distance of everything that you will really want to see in town, and in summer, parking in Charlottetown can become a little hectic, so this may be the place for you.

It’s an older motel property that once had exterior corridors, but the property has seen considerable renovation over the years, as the exterior corridors are glassed in and the original building has been enlarged. When it came time to really expand, a large annex was build across the street and linked to the original property by a pedestrian tunnel under the street, which was well done. As a consequence of modernization, you will find many things that one would expect: there is a good-sized indoor pool, a sauna, an exercise room, an attractive, and a little restaurant downstairs, as well as a pub (MacLauchlan’s Pub and Eatery).

We were in the annex across the street, and the rooms were typical motel rooms: two double beds, television, clock radio, a table with two chairs, a closet that had an iron and ironing board, a coffeemaker, and a complete bathroom. As a typical motel room, it had the same dreary colour scheme and bedspreads that one will find in countless such rooms across North America. But you are in Charlottetown, and we hope that you won’t spend more time in the room than you have to.

The July rate for the room I just described is about C$145. I find that a bit pricey for this property, but I guess it’s all about the location. It is a good one, and Charlottetown gets expensive in summer, as a lot of people want to experience the restaurants and the theatre. The highways are often alive with buses full of Japanese tourists who come for the Anne of Green Gables tour, and the one thing they all have in common is the need for a clean place to stay.

From journal Charlottetown: Crown'd with Summer Sea

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