The President is a friendly and clean hotel in a great location. Only 1 block from Times Square it is convenient to the action, shopping and dining. The breakfast bar in the hotel is very good. Staff are friendly, and helpful, and even during checkout you didn't have to wait more than one or two minutes.

This is my 5 stay at this BW.No complaints over all still had a very fun time.Hotel mgr.x really went out of her way for us and treated us very well.I would stay there again in a heart beat.

We booked well in advance, A group of 22 people, after checking out, we later dicovered that the Hotel Staff had charged us for a room we had never occupied. They also charged some of our guests cash and then proceeded to charge the guests, roomates the full charge on their respective credit cards. (thus double charging) Unfortunately not all the guests could speak english as they were foreign travellers from Europe, so when we found out we tried to approach the Front Desk to rectify the discrepancies. When trying to rectify the mistakes, the staff lied and told us that they couldn't rectify it and that we would need to take it up with customer services. When asking for the manager we were informed that he was not available. We later found out that the person who informed us of this, was infact the manager. We contacted Best Western International Customer services and they simply sent us some generic "You had a choice, Thank you for choosing us, we appreciate your business" . We, all 22 guests will never use Best Western Intl Hotels again and we will make sure all our family and friends are aware of the kind of service to expect. Be aware when making a booking with this hotel in NYC. I feel it is my duty to warn other travellers. We will follow up with the Local authorities and NYC Tourism Bureau.

Just a few blocks from times square and NBC and Fox studios. The location was absolutely great. I suspect that the price was probably comprable for other locations nearby. The room was tiny. There was bathwater in the tub when we checked in. (I don't think they drew a bath for us). The room and halls were dingy and old. The matress was kind of lumpy and sagged in the center.

This hotel has been given a raw deal, either that or we were extremely fortunate. We had HUGE suite with not only a comfortable bed/pillows but also a comfortable sofa bed for our daughters to sleep on but a gigantic marble bathroom with jacuzzi tub & TV to enjoy while soaking. Unfortunately we only had 2 nights to stay here before catching our cruise ship so we couldn't enjoy as much as we wanted to. Our room was clean, linens fresh each day, NO outside noise at all. All this, plus being 2 blocks from restaurant row, 1/2 block from a wonderful deli and 1 block from Broadway at only $*. a night for a suite, in the middle of summer, what more could a person possibly ask for ? The staff was attentive to even the littlest details. Whenever we would leave or return whomever was at the front desk addressed us by name and was extremely friendly. The baggage clerks, even when seeing how many bags we had, still cheerfully took care of everything for us. I highly recommend this hotel, I cannot comment on the other rooms but if at all possible, book a suite and you will not be disappointed!!