Results 1-7of 7 Reviews
March 31, 2011
Camden, New Jersey
September 8, 2005
Also, we encountered issues because they had to move us twice during our stay, which wasn't very pleasant and kind of an annoyance, and it was due to the fact that we have points and it is a weeks resort. While the staff was trying to be nice about it, the managers who could help ease the situation took their sweet time in doing so or explaining what would be going on.
The town was very nice. I enjoyed the architecture and German pastries and chocolates, but one should check the community calendars and tourist dates to see what is going on and when before visiting to make sure that you get the most out of Helen and the surrounding towns.
From journal Midnight Ride to Georgia
April 19, 2005
From journal Vacation Week in Helen, GA
May 3, 2004
From journal Mountains of Georgia
Cary, North Carolina
January 3, 2004
Otherwise, this is a great resort for kids, and we've gone back even knowing about the noise because of all the activities. There are two parallel water slides about 50-60 feet high with twists and curves that the kids (and Dad) loved. (Open summer only.) There's also an indoor pool, tennis courts, basketball hoop, large pond that you can fish in or ride around in paddleboats, outdoor shuffleboard courts, and the resort is right on the Chattahoochee River - fun to splash around in or float down on inner tubes.
The resort is also walking distance to the town of Helen, a German/Alpine-themed village with lots of shops, restaurants, etc. There's also hiking and nice waterfalls nearby.
I saw another review that really slammed this place. If that reviewer couldn't find the amenities, he must not have looked very hard - they're right down the hill from the units and all right near each other! It is noisy and not as well maintained as many other resorts we've visited, but we still liked it enough to go back. If you're looking for first-class luxury, this isn't the place, but for a fun family vacation, it seems fine to us.
From journal Noisy but Nice for Kids
July 31, 2003
From journal Alpine Crest Disaster
Mount Juliet, Tennessee
January 3, 2003
The websites and brochures all list these beautiful rooms with high ceilings and glassed in walls. Guess what? NOT! The place was clean and had new furniture. It had a big kitchen with minimal utensils and provisions. The old 25" TV in living area was pitiful, and the remote control didn't work. We reported it, but management never responded. We had a VERY loud, rude family above us that allowed their child to run and scream all day and night.
We never did find all the amenities they claim are onsite, such as indoor and outdoor pools, a workout room, a fishing pond, etc. If you go, INSIST on asking for a top floor unit. Also, be aware that they stick you for a NON-REFUNDABLE $50 "cleaning" fee. The reservations didn't mention this.
Great place if you are a family on a budget. NOT a good place if you are a couple looking to relax in luxury accomodations.
From journal Disappointed in Helen