Aging hotel in lovely area
- November 8, 2007
- Rated 3 of 5 by
a traveler from Travelocity.com
The room we had was 1950's, very old and really needed remodeling. The bed was hard and the room tiny. The room was located by the parking lot side of the lobby, by the trash cans and the hotel shuttle. Very noisey and cramped. This was the "snooze and cruise" special. Take it from me, do not book a room this way. At the end of the cruise we returned to the hotel and mentioned our displeasure and we were told that "this was the room you reserved". Upon checking in later that day, we were given a complemtary upgrade, this room was the complete opposite. It was roomy and the beds were better, this is what we expected in the first place. Some of the staff was very accodating and some was not. The first night staff was unfriendly, on our return vist the staff was very helpful and understanding. Check with the holel directly prior to reserving a room to make sure you will be given a decent comfortable room.