As a first-timer in Chicago, I was pleasantly welcomed by a very courteous staff that went out of their way to accomodate our evey request. The room was clean, well decorated and comfortable. The bed was very comfortable as well. The view from our room was terrific. It was fun looking at all the rock-n-roll memorabelia around the hotel. The concierge was fabulous and friendly and got last-minute tickets to a show for us in less than five minutes. If I had to list a complaint, the only one I would have is that the lighting in the bathroom was too dim to put on make-up. The hotel is within walking distance of just about everywhere we wanted to go. Lots of restaurants and clubs nearby. Overall, we thoroughly enjoyed our stay and will definitely be back!! :)

Overall, I did enjoy my stay at the Hardrock Hotel Chicago. It's certainly a first class hotel. The room was very clean and the bed was extremely comfortable. The staff was very accomodating and polite, and the room service selection was very good. The decor was contemporary and modern. I enjoyed the Rock n Roll memorabillia through out the hotel, (but nothing was overly impressive). My complaint number one is the lighting! It was very very dim. I cannot even stress just how dim it was! The lighting in the room and in the bathroom was very irritating by the end of the weekend. It was near imposible to see well enough to put on my make-up and get dressed for going out. I welcomed morning so I could open the drapes and have adequate lighting. This is the sole reason I cannot see myself staying at this hotel again. Other minor complaints include, noise from traffic (mostly sirens) at all hours, and the walls are a little thin. I do believe the guest next to me had small children who were yelling and crying on occasion. I do believe I could hear the shower running in the room next to me when I was in the bathroom too. I had a wonderful time overall in Chicago, and the hotel was very comforting at the end of the day, minus the lighting situation.

Located on Michigan Ave., easy adult walking distance to theatre(s) and good restaurants. Room was minimalist, but had everything we needed. Very quiet and very comfortable bed. Clean bathroom. No extra floor room and light on storage space. Only downer was the one exercise bike did not work. Pricey drinks in lobby bar area, but nice location.

Nice modern room that was clean and had a nice view up Michigan Ave. Fitness Center was nice and had new cardiovascular and weight equipment and dumbells.

Love the Michigan Avenue location - it's right in the heart of Chicago, near everything! The rooms are also nice and modern, but the real drawback is they are quite dark. Our room overlooked the back of the hotel, and not only did we have very little natural lighting, but there were so few lamps in the room that it perpetually felt dark. Make sure you ask for a room with better views and light if you stay here. There is great rock and roll memorabilia throughout the hotel which was fun to see. Besides that, all was well, and the staff seemed quite friendly. Overall a nice hotel with a great location.