excellent service. everyone was very nice. went above and beyond. would stay in hotel again

This is the 2nd review I have written about this hotel. I was so dissapointed as was my friend who booked this trip. It started when I e mailed the property 2 weeks before our arrival and never got a response. The bell desk was helpful however J at the front desk was another story. After greeting my friend and confirming we wanted a smoking room no upgrade necessary we were promptly taken to a non-smoking floor and a handicapped room my friend is a healthy young man and I am not handicapped either. After getting our room changed both us us were not happy with the room size. The bed was great and comfy. The muted tones were nice and tipping the maid $10 a day guarantees you extra towels and amenities. Room service was quick and beer was always on ice. Complimentry WI Fi was great. Hotel bar staff was friendly. China grill was ok slightly overpriced. I know the following is in capital letters. IF YOU ARE A CHICAGO SPORTS FAN DO NOT STAY HERE THEY DO NOT CARRY THE GAMES . GO CUBS. Overall a person expects more from the famed Hard Rock. We are spoiled by the Las Vegas property. Location was great. I recommend the Amalfi for a future stay.

We found the room very comfortable and the hotel was conveniently located on Michigan. Beds were very comfortable and I wish I could have brought them home with me. Bus service came right by the hotel and the cta was just a few blocks away making it convenient to get around. Milinium Park is about two blocks away, Navy Pier, Art Institute, and many other attractions are in walking distance. Chicago is my kind of a town! The one drawback with the hotel room is that you definitely need to have windows, they may need to address lighting issues.

Good value says it all!

From the plush pillows, robes and pillow top beds to the aveda products in the bathroom, the room had the perfect modern ambiance featuring both comfort and utility. We were impressed with the grandiose nature of the lobby and enjoyed browsing the rock and roll artifacts. We found ourselves back at the hotel on saturday night enjoying drinks at the hotel's lounge area. We had a great experience and will be sure to visit the Hard Rock again sometime soon.