We stood in line for at least 20 minutes to check in. Our room, an ocean front on the 30th floor, was in dire need of maintenance. Everything was stained -- carpet, upholstery, caulking around tub and baseboard, etc. Tub was badly chipped -- ugly! All in all, a good place to avoid.

This is a great hotel and a classic for the area. I've been to this hotel several times and always had a good experience. It's right on the beach.

was not told of remodel still going on. Very noisey and not all rooms updated. Only one bathroom for all pool area and lobby area. Almost no beach area to use and crowded. Food and drinks overpriced. Much nicer and less expensive places to stay.

My family and I stayed here last year 2006, for Christmas and loved it. Sheraton Wakiki was remodeling the rooms (while we were there) but we were able to stay in one that was already updated, so the stay was comfortable. We enjoyed ourselves so much, we went ahead ahead booked another ten day trip this December (2007). While booking the trip thru Travel agency, it made No mention of the Childrens Video Arcade - Being Closed, Childrens Activity Center - Being Closed, Hotel Lounge overlooking the beach - Being Closed, Roundtable Pizza restaraunt - Being Closed, and the Bathrooms near the Ocean Terrace - Being Closed, as well as more construction and remodeling going on again like last year. This time even more places were being remodeled . So needless to say, We were disappointed with both the Hotel and Travel agency for Not making us aware of what was open and what places would not be. I believe the Sheraton Wakiki tried to make our stay a little better by upgrading us to an unremodeled, run-down, suite on the sixth floor (RM 602). Shower/ Tub did not drain. Even after the maintenance people tried to fix it. No fan in bathroom, therefore, really stagnant. This room would be nice if it was remodeled. We were told the two couches pulled out into sleepers, they didn't. Cushions were chained to the couches? We went with another family of four that are friends of ours. They also went on the trip last year with us. There room's plumbing backup out of the toilet and tub. It was gross. We looked forward to having the activities like an arcade and children's center available so the parents could have some free adult time in the Hotel lounge. No Lounge. We were all disappointed.

We stayed there for 3 nights. We had a partial ocean view room which had a great view. Rooms were a bit small. The Hotel Lobby was beautiful. They had great entertainment in the evenings by the pool (music, hula dances etc). Great location which is close to a lot of activities. This hotel is right by the ocean but it has a retaining wall separating it from the ocean. You have to walk a little bit to go to the beach. They charge you $15/day parking which caught us by surprise. I guess all hotels in Waikiki do that since parking space is a premium there. Moreover the parking spots are too narrow. Everything in waikiki was too expensive for us. This hotel is definitely not for the budget conscious people.