We have stayed in this hotel twice now, and are booking again for this summer to visit relatives. The staff is extremely attentive and friendly and the rooms clean and in good shape. From happy greetings to staff doing special things for our family, it was amazing how attentive everyone was from front desk to food service to cleaning crew. We went to Disney World a month after this trip and have to say that the staff at this hotel had more of a Disney attitude than many of the cast members we ran into at Disney World!