Best Western Eden Resort Inn and Suites

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  • 222 EDEN RD
    Lancaster, Pennsylvania 17601
    1-717-569-6444
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4 out of 5
Avg. Member Rating
21
Reviews

BEST WESTERN

  • July 26, 2008
  • Rated 4 of 5 by a traveler from Travelocity.com
The people were friendly. The room was not worth how expensive it was. I needed to go on highway to get to atteractions and restaurants. The hotel was clean but not worth the money. The next time I would find something closer to attractions. I did however like that my room had a door directly to the indoor pool, That was the best part of the room.

Very comfortable for a family

  • July 22, 2008
  • Rated 4 of 5 by a traveler from Travelocity.com
We stayed here last year and were very happy with the size and comfort of the room. The facility is very clean. Our room last year and this year were recently renovated. We stayed in the two-room suite with 3 queen beds. This worked out well for our children. They could go to bed early and we could stay up a little and watch t.v. without waking them. The only bad part of our stay was the construction going on accross the hall and the debris tracked up the stairway. We weren't in the room during the day to notice any noise, but there was quite a bit of noise in the morining and late afternoon. Since the workers were always leaving as we were coming back to the room it wasn't a problem. Overall a good stay. We would stay here again.

could be better

  • March 27, 2008
  • Rated 3 of 5 by a traveler from Travelocity.com
This could be a very nice hotel, but there were many problems. The first night we were put in a room under construction.. It smelled terribly of paint and had an unfinished look about it. We could tolerate that. The next day my older son and I left for a swim meet, leaving my 13 year old back at the room to sleep in. But at 8am the hammering and drilling started. It was so loud that he couldn't even hear the TV. No sleeping. Later there were repeated knocks on the door even though there was a do not disturb sign on the door. My son was instructed not to answer the phone or the door since he was alone and only 13. Then a man comes bursting through the door; he wanted to replace the window while we were in the room. . Luckily the chain was on and he couldn't get all the way in. When I came back at noon. I tried getting a manager but was connected to voice mail twice before I finally was able to talk to someone. We were moved to another room and given $50 off the first night. But we would never go ther again. When we checked out they tried to charge us rack rate instead of the triple A rate. The manager only explaination was well people want rooms, so we give it to them. The price of the place is quite high since it was during an event, but for that price it should have been better. A couple of other things. The second room was nice. There was a gas station and sandwich shop on the corner which was nice. We weren't able to use the pool since there were always people overflowing from the bar in the pool area.

Very nice stay

  • January 22, 2008
  • Rated 5 of 5 by a traveler from Travelocity.com
I was very impressed with this hotel. Friendly staff, good food, good entertainment, excellent conference facilities, and a nice pool. Great centralized location--near attractions, shops, grocery stores, gas stations, etc. Beds were comfortable and I appreciated the small safe in the room for which I could program my own code. The rooms near the indoor pool do smell like chlorine, however, and if you plan to go to sleep early, I would request a room away from the pool.

FAMILY FUN

  • September 27, 2007
  • Rated 5 of 5 by a traveler from Travelocity.com
Every year I take the jr. Youth group from my church away for the weekend. This was the best so far. The kids loved the hotel, the pool and the dining facilities. They want to come back next year. That was my third time there and since then have sent many church members to you. Keep up the good work.

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