- 4 out of 5
- Avg. Member Rating
- 92
- Reviews
Package deal-Not so Bad
- May 22, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
Got a deal on this hotel so took it. A little old looking,old carpeting. Cracking in the washroom. The appealing factor was the microwave,sm fridge,utensils,dishes. Kitchenette wasn't useful since we weren't going to cook but being able to keep our drinks & desserts cold was useful. Looks like many nicer looking hotels don't have mini fridges. We both enjoyed making coffee every morning and every night before we slept (decaffeinated) with our dessert treats was an added bonus. We ended up with 2 king beds but only needed 1 so all our clothes were on the other. Great size for what I have been reading about sizing. Washroom was a tad small for liking. No fan or window. Fit 1 person at a time. Water pressure wasn't the best but workable. Always had hot water morning & night. A small unpleasant odour (smelly rags) but quickly dissipated once we got the fan/air con circulating every day. Good location close to Grand Central Stn but a bit of a walk 7-8 blks. 39th not so great looking but not dangerous either. Take 3rd Ave/Lexington or 42nd St, great safe walk. Won't stay again based on the next time we want a little closer to subway station since we walk everywhere-night time can be a little of a drag to also walk back. Didn't want to shell out for rude taxi drivers. No rest or food in the hotel was disappointing. Staff was nice,helpful,friendly.
Good Value, Great Location
- May 3, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
I had a pleasant experience at this hotel and would stay again. Please read on for details.
Positives: Great location near Grand Central Station; Clean; Felt safe; Large rooms and suites with kitchenettes---refrigerator, stove, microwave, dishes and silverware, and coffee maker with complimentary coffee. We ate out all the time but could have saved money by preparing meals in our suite. We did stock our refrigerator with drinks and snacks that we bought near the hotel, which was pleasant, convenient, and ecconomical; Lots of closet space and room to spread out; Lovely staff---warm, courteous, professional, efficient, unobtrusive; Reasonable price for NYC; Nice amenities---shampoo, lotion, hair dryer, ironing board and iron, etc.
Less Positive: No restaurant, bar, or room service; I had a lukewarm shower a couple of days when I got a late start; The bed was adequate, but not more than adequate; The kitchenette is a great feature but also subjects one to cooking smells of other hotel guests. We noticed a strong fish odor one night; however, to put it in perspective, the odor was really not much more offensive than the common sight of room service trays in the hallways of much more expensive hotels; Small, cramped lobby; No fitness facilities;
I really like this hotel
- May 1, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
I booked the Eastgate Tower hotel based on reviews on Travel online; all were spot on. The staff was great and very helpful when I needed directions or requested additional coffee. when I arrived, I nicely asked for a studio on an upper floor and on the bigger size and he obliged without a hitch.
Based on what I had heard about NYC, I expected a box, but this room was large with enough room for two. The bed as a tiny bit hard but after a day of walking it did not pose a problem.
The hotel is walking distance from Times square and Broadway and that way really cool. It is also close to grand central station and the subway which is also a bonus.
BTW, NYC was great!!!
No Heat
- April 19, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
I stayed April 16-18, 2008 in room 6J and had no heat the entire time. The bed had a hump in the middle making it impossible to get any sleep. When I reported the lack of heat to the front desk manager I was told, "I KNOW". I will not stay at this property again as it is an older property in need of refurbishment and lacks the amenities or customer service you would expect when paying their prices.
A rare "good" hotel in mid-town
- March 18, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
It's a rare thing in NYC -- a hotel that's in between a fleabag and the Plaza. This hotel is convenient to the tunnel, Grand Central Station, and almost any east side or mid-town location. It's clean & comfortable. I had a big comfortable room. Somehow my partner got a suite on the 20th floor that was huge. The bed was softer than I like, but that may be just one room. The staff is very friendly and helpful.