- 2 out of 5
- Avg. Member Rating
- 8
- Reviews
Very Nice To My Surprise
- September 1, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
I wanted a suite and the room was free because of the reward points that I earned. Anyway, the guy checking me in was nice. I had an ocean front 2 queen bed suite which was very nice. The room had a full sized fridge, sink, portable range, dishwasher and all dishes, plates, cutlery, pans, etc. The room had a remote air conditioner which I loved and two televisions. I also loved having a sink inside and outside of the bathroom. The balcony was double sized with 4 chairs and two tables. The only thing wrong with the room was that the living room furniture was dingy and the balcony was not private besides that it was a great room with nice amenities. I forgot to mention that the freezer had an icemaker and when I need something housekeeping was knocking on my door within 5 minutes. I would stay here again.
don't go even if the room is free
- August 28, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
The room was old and tiny. The bathroom was the smallest I have ever seen and not too clean. The dresser drawers were broken and there was sand all over the floor. We wouldn't stay here again if they gave us the room for free. I tried to move hotels but everything was booked. My kids said they would have rather slept in the car!!
Disgusting
- January 31, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
My Mom and I went for our annual getaway and decided to stay at this hotel. Upon entering our room, we found pizza sauce smeared on the wall by the TV, chewing gum stuck to the wall above one of the beds (3 separate pieces!), and a dirty sock laying under the curtains leading to the balcony. Needless to say, we were extremely disgusted and complained to the manager. She moved us to a new room with an oceanfront view, which was gorgeous, but our new room was hardly better than the last one. The bathroom floor had visible grime on it (we left tracks on it when we walked through in our socks), the water was lukewarm at best, and the room just had an overall feeling of dirtiness. When we complained to the manager for the second time, she refused to give our money back, saying that we'd already gotten an upgraded room for free. Overall, a horrible experience.
Review on room/front desk
- September 29, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
First of all we were to get a street side room--well if we looked out our side window over the bushes we could see the street. There was no place for us to sit outside our room to enjoy the fresh air. The person across from us was a smoker and stepped outside to smoke but it came through our air conditioner. When we arrived our floor was wet, our door chain was pulled out; the light switch on lamp was stuck; and the light switch inside door had no power. The front desk was informed about this and nothing was done-when checking out they were told again and it was shrugged off. Room service only gave clean towels, did not make the bed. We had to take cold showers the entire stay. Needless to say we weren't happy with our facility.
Bad Choice
- July 17, 2007
- Rated 1 of 5 by
a traveler from Travelocity.com
I made my reservation for 1 room for 2 nights in an oceanfront room. I arrived to find out they had me scheduled for 2 rooms for 1 night. We went to our room to discover that it was not oceanfront. I went to plug the clock in and found out it was plugged in. The outlet (which was behind the bed) didn't work, had no cover on it and was falling out of the wall. We went back to the office and found out that I was booked in an ocean view room, not oceanfront (their mistake). They upgraded us at no charge, but it still was not oceanfront. I will never stay there again.