We noticed that they did not have our Holiday Inn number on the reservation, even though my wife had provided the information when making the reservations. She knew that she did not have that card in her purse. Neither of the women would help us, stating that they did not know how to look up someone’s number on the computer system. We would have to send in the numerous copies, proof of stay, copy of the card, first-born child, and everything else it takes to get credit for a night stay. The forlorn look on my wife’s face must have changed one lady’s mind. She offered to try, just one time. But if it did not work, we’d have to follow the other process. Success! She found our number on the first try and entered it on our record.

The set of elevators sat just to the right of the desk and they were the slowest elevators possible. While we waited for one of them to return to the lobby, we looked around. A kidney-shaped pool and hot tub sat right in the middle of the lobby, surrounded by trees in an area that resembled an oasis. No fence, no gates, no privacy. Parents would have to keep a careful watch on their children to ensure they did not wander over to the pool and accidentally fall in! We enjoyed it, but we didn’t have little ones to worry about.

The room was clean and met expected standards for Holiday Inn. Our only frustration was the lack of hot water in the morning. When we called Maintenance, they told us there was a plumbing problem in that section of the hotel. To address our inconvenience and cold showers, we were given a discount on our next stay. We had again requested a king-size bed, so ended up in the same section of the hotel for our second stay. We should not have been surprised – no hot water, again.