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Gatlinburg Hotels

Family Inns Of America

218 SKI MOUNTAIN ROAD, Gatlinburg, Tennessee 37738
  • #23 most popular
    Gatlinburg hotel
  • Avg. User Rating:
    4 out of 5 stars
  • Hotel Class:
    2 out of 5 stars

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Family Inns Of America Reviews

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This hotel made me feel unsafe and dirty.

  • 1 out of 5 stars A traveler from Travelocity.com
  • April 12, 2011
Quote: The beds were in bad shape and the carpet was dirty. The door to the balcony would not lock. It appeared to have been kicked in. We had to place a chair against it for some sense of security. I would not recommend this hotel to anyone.

With wheel chair No elevator No refund WARNING

  • 1 out of 5 stars A traveler from Travelocity.com
  • July 9, 2010
Quote: Upon checking in to the room we found out that the elevator was stuck between floors with people inside. This was at 7:00PM on the 4th of July. This is a 6 floor facility and we were on the 5th floor. We went to check the room and found it tainted... Read the full Family Inns Of America review

Awful!!!!!

  • 1 out of 5 stars A traveler from Travelocity.com
  • September 24, 2009
Quote: The place is dirty and run down.It needs major rehab. The walls are dirty and water stained. The carpeting is filthy,I wore socks or saddles all the time. To top it off my daughter caught head lice there.Sickening!

Gross!

  • 1 out of 5 stars A traveler from Travelocity.com
  • July 1, 2009
Quote: The rooms are disgusting. The walls have water damage. There's mold/mildrew. The rooms smell awful. The carpet is old, slimy, stained, and wet in spots. The furniture looks like they dragged it out of a dump. They charge your credit card for... Read the full Family Inns Of America review

Gross!

Quote: This hotel is disgusting. The walls have water damage, the wall paper has pulled away in places, and there is mold and mildew. They showed me a couple of rooms and they were all the same. The carpet is old, stained, and wet in spots. The furniture... Read the full Family Inns Of America review

Great Place

  • 4 out of 5 stars A traveler from Travelocity.com
  • November 13, 2008
Quote: I just got back from a 3 night stay at this hotel, And i thought it was just great. Our room was wonderful, we stayed in a suite it was very roomy plenty of rooms 4 the kids to run around in a play hide a seek. Our room was also very clean. the... Read the full Family Inns Of America review

Don't Stay here

  • 2 out of 5 stars A traveler from Travelocity.com
  • October 15, 2008
Quote: Old run down-out dated...needs renovating. Although room was spacious and clean- bed was comfortable--we actually put a clean sheet over the sofa--carpet was so worn--I wore my socks and shoes at all times. the furniture was so old... the breakfast ... Read the full Family Inns Of America review

Pleasantly Surprised

  • 4 out of 5 stars A traveler from Travelocity.com
  • July 19, 2008
Quote: Hotel is located at Stop Light #10 and up the hill. There are excellent views of the mountains in both front and back. We liked that the hotel was not on the main drag and offered peace and quiet from the traffic as well as privacy for the pool... Read the full Family Inns Of America review

Rooms Need Major Repair & Renovation

  • 3 out of 5 stars A traveler from Travelocity.com
  • June 27, 2008
Quote: The location of this hotel is excellent but the rooms are in need of repair and renovation. At the very least, carpets need to be cleaned. the towels and bedspreads were torn and worn out. the shower was cracked and had huge pieces that were gouged... Read the full Family Inns Of America review

Dont Drink the OJ

  • 4 out of 5 stars A traveler from Travelocity.com
  • February 5, 2008
Quote: Check-in was quick and painless. We got a King Suite equipped with a fireplace, jacuzzi, sofa-bed, kitchenette and shared balcony. It is located just off the main drag, at the very end. Free parking is available.\n\nThe hotel had a policy of pets... Read the full Family Inns Of America review