Good Time
- April 13, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
The room had full kitchen and washer/dryer. The point of getting a condo is to be on your own and when we needed service it was friendly and helpful! The room was clean and well maintained. Waikiki area is very crowded and congested and there is not much that can be done about that. It seems like they are working in different areas of the hotel to update it, but none of the construction that they were doing was disruptive. Overall, excellent experience and will probably stay there again the next time I am in Hawaii.
Not as Expected
- October 10, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
One word, underrated. Booked the ocean front, expected central air for the price tag, got 3 window units, if you ran all 3 at the same time, it blew a fuse, so we could only use 2. I spoke to the Maint. Staff sent to fix the breaker and he said that this is always an issue with the unit. Talked to the front desk staff and manager who offered us a discount of about 20%, we were kind of stuck since I already laid out a deposit and booked the reservation back in Feb, for an Oct stay. I had to wait in line to complain since I was not the only one who had a issue with the accommodations. We never could open the blinds to see the beach because the room would heat up like a oven, and it would take several hours to cool it down again.
The bedroom on the balcony was neat, but it did not have air conditioning, so you were left to open the windows, which was comfortable, until they cleaned the beach at 4 A.M. every morning. Waking up to Rumble Rumble, Beep Beep for about 30 minutes, every morning, was perfect for my relaxing quite Hawaiian vacation.
Needless to say these units are old, and due some refurbishing. As in other reviews construction will be going on behind the unit so expect traffic getting to and from the building. Not to mention the pole you have squeeze into in order to park. Don't expect the SUV you rent to fit into these parking spaces, our minivan barely made it. The maid's came daily, but did not speak any English.
Anniversary in Hawaii
- September 29, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
Our condo was great. Loved that it was right on the beach. We were booked for deluxe ocean view and that's what we got. It was a beautiful view. Liked the fact that the mirror on the lanai wall provided the same view. Appreciated the security and the washer/dryer. On previous trip we stayed at the Outrigger Reef but prefer the condo and would stay again. It was close to great dining and shopping. We booked our activities with the condo concierge and were satisfied with the results. Our room was clean and the staff and at the front desk friendly and helpful. In all, it was a great stay.
Good location
- March 13, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
Booked a 2 night trip here while staying on Maui. Room description was "Deluxe Ocean View" When we arrived in the room, it was on the street end of the building, and balcony overlooked Ft DeRussy Park with an excellen view of the tanks and equipment in front of the museum. If you stood on the edge of the balcony you could see a sliver of blue that probably was the ocean. Management would not budge when we told them the room was not as advertised so we wound up checking out of the place and going next door to the Outrigger Reef on the Beach at our own expense. If you stay here, be aware that this might happen to you