La Quinta Inn Gulf Shores
- 2 out of 5
- Avg. Member Rating
- 9
- Reviews
Do Not Stay Here
- April 29, 2009
- Rated 1 of 5 by
a traveler from Travelocity.com
My family stayed at this hotel for 3 nights. On two consecutive days, items from our room turned up missing while we were out and the hotel housekeeping staff had been in to clean our room. It took the manager more than 24 hours to discuss this problem with us. She took the position that her staff could never have done such a thing and was rude to us in the lobby of the hotel in front of guests. We ended up filing a police report to get the theft documented. In addition to this problem, the hotel is very dirty, linens are dirty, security doors are open 24 hours a day, dogs are allowed to bark on and on, the breakfast is basically nonexistent. Do not waste your money here!
HORRIBLE!!!!!
- April 22, 2009
- Rated 1 of 5 by
a traveler from Travelocity.com
Front desk staff was rude and very unprofessional. House keeping did nothing more than replace unfolded towels. Ants in room, and continental breakfast?? HA !! at 5 past 6 for three mornings straight they were already out of fruit? Spoke with hotel management about misquoting me for an extra night and she tried to blame our online travel website claiming the booking info was wrong when my confirmation stated it very clearly.
no ice on either floor
- June 6, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
No ice on either floor on either night of our stay. Rooms need sound proofing. You could hear people talking outside. You could hear dogs down the hall barking. The room was nice though. It was clean and the bed was comfortable.
still smells like cigarettes
- July 11, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
I booked a nonsmoking room with queen sized bed but got a previously smoking room with a king size bed. The hotel was supposed to be all nonsmoking but the room reeked of old smoke and they had no clean bedspreads or other rooms to offer
Unsatified
- June 1, 2007
- Rated 1 of 5 by
a traveler from Travelocity.com
Clean room very friendly and helpful maid staff. No warning that the pool was out of order. Very disappointing for a teenager. Poor knowledge at fromt desk. Should hire more competent employees for fromt desk or work in pairs to problem solve. I was eroneously charged for my stay six consecutive times on my credit card and still has not been resolved one month later.