Great Location - Hotel was O.K.
- September 5, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
The location of this hotel was great - near restaurants, beach, stores, marina, etc., but I wasn't really impressed with the hotel itself. I thought for the money I was spending, I would be in a fabulous place but it wasn't. It was just O.K.
Great location, bad experience
- July 14, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
Expected WAY more for $* per night. Reserved a crib, and were promised one, so we left our pack-n-play at home. But the only extra we found upon arrival was two bags of stinky, fly-ridden trash in front of our door, apparently forgotten by the chambermaid. So we told the front desk...she apologized and said she'd look into it and contact us. No call, no crib, so we called again later that night, and despite the same assurances, we again received no call and no crib. Our 9-week-old had to sleep in our bed. Thankfully, she didn't suffocate or fall from the bed. So we called again the next morning, and received the same boilerplate reply. We pointed out that they failed to follow up twice, and asked that they do so this time so that we could make other arrangements if they couldn't supply us with a crib as promised. Astonishingly, no call, no crib. The internet kept kicking us off, and we called about that. The maintenance guy was to look into it once he arrived at work...you guessed it.... As for the rooms, very average...they have nothing on Best Western. Cleanliness-two suspended ceiling tiles had water stains right above the bed...kind of pathetic considering the tiles cost about $* a piece, or less in bulk. The toilet was crooked, and had a mismatched seat. The shower curtain was too long, and stayed stuck to the tub floor and never dried there, likely contributing to the musty smell. Greasy walkways from kitchen. Doors between rooms paper thin-treated to a neighbors romp..sounded like she was under our bed! Management just wanted to argue when apprised of shortcomings. Great potential, very poorly managed. I'd rather pay half price and walk 1/4 mile to the ferry!!
WHAT A DUMP
- July 1, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
Internet pics do not capture the filthy mess. Rooms stink, literally, beds are old and dingy. Tv did not work, bath small even for 1 person let alone 2.
false advertisement, no jacuzzi tub, no king bed, no bay view, no private balcony.
dont get stuck like we did. Caution.
3 out of 5
- June 15, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
AAA rate not bad for a waterfront hotel. Seems like they have added on rooms several times, and therefore some rooms are difficult to find, as was ours. Restaurant/bar onsite, but service was lousy. Fire pit next to bar, kinda cool, but no wait staff to deliver drinks. This place is directly across the street from the ferry dock to go everywhere. 3 blocks or so to downtown for quaint dining and good bar (British Brewing Co.). Awesome seafood across the street at Spanky's Crab Shack.
Nice hotel but missed a better view
- August 14, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
Overall the hotel appearance was nice and in a great location to acitvities in the area. The view that they offer isn't with all rooms. The restaurant needs something, maybe just a better system of serving breakfast. Evening dining was just OK. I would stay at this hotel again but I would be certain that the view I pay for is there and probably plan to eat elsewhere.