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Quote: We greeted by a friendly staff member but it soon turned bad. The room (a double bed) was not available for the 4 of us. They gave us another room and it was occupied. After 30 minutes of being sent to different occupied rooms they finally found us... Read the full The New York Helmsley review
Quote: I've stayed at this hotel twice and had a great experience both times. The rooms are quite large for the price and very clean. The desk staff are attentive and helpful. Location is close to shopping and eating and everything else!
Quote: Great location, off the beaten path but still close enough to Times Square and Grand Central. Staff was very friendly, great deli with great prices next door and Starbucks a block away. WILL stay there again.
Quote: Great location near Grand Central, Time Square, Central Park, Nice clean room. A very nice place for our family of 4 to stay on our first visit to New York.
Quote: friendly staff great location! Clean! Clean! Clean!
Quote: This was my second time staying at the Helmsley with my family and we were not disappointed again. The only issue I had was that the room I had this trip was much smaller than the previous time and when I questioned this the desk manager said I must... Read the full The New York Helmsley review
Quote: The room was extremely clean and comfortable, and staff was very helpful. Great location and good restaurants nearby.
Quote: great place, the only downside is street noise can be heard from the outside rooms.
Quote: The size of the rooms are great for the city. I have been in some nice hotels with tiny rooms but the Helmsley has normal sized hotel rooms. The location is good though I prefer to stay closer to Central Park. If you can find a good rate don't... Read the full The New York Helmsley review