My stay in the Hyatt Downtown was a pleasant one, the rooms are clean and the beads are very soft, you get 4(veeeeery soft) pillows per bed and a small cushion. And I as a non-smoker loved a small detail, in your non-smoking room is totally prohibited to smoke, there is a $250 fine if you do, yahooo!
We used the conference rooms for breakfast and some interviews, the service was excellent and the food was good, nothing out of this world but fresh and prepared right. The staff was courteous and helpful. My only "complaint" in this department is that the silverware is way too big and heavy to eat.
The restaurant serves Starbucks coffee, for me is not a big deal as I don't enjoy their coffee, but for you it may be a plus. The food is very good and the prices are not on the expensive side but portions could be a bit bigger. My real complaint is the closing hours, 10pm is too early for anything, specially as there is no room service after that time and the surrounding area is completely dead, you have to take a cab to Ybor or as I did, to Wendy's.
The best part of the stay was the hotel's staff, at the front desk I had the fortune to be greeted by Jacklyn from Pittsburgh and she was extremely efficient and quick as a breeze, all with a big smile on her face all the time, I had a couple of difficult requests as I had a group of journalists requiring very late check out and also I had a last minute VIP guest arriving with just a couple hours notice and the very efficient staff managed to get me one room though they were at full capacity due to a couple of conventions.
The house preferred shuttle service Blue One, is a must, they are very convenient, well priced and are at the hotel all day long. The only wish I have in this area is that you could charge their service to your hotel account but that is not possible at this time as they are an external service provider.
If you are in Tampa for a business trip, you can't go wrong if you choose the Hyatt.