La Quinta Inn Amarillo West Medical Center
- 2 out of 5
- Avg. Member Rating
- 9
- Reviews
DOUBLE CHARGE!
- February 19, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
I liked the hotel for the most part... except it smelled smoky but the problem that I had was that I booked through online travel website . Upon check in they asked for my credit card and CHARGED ME FOR THE ROOM - again! When I checked my online banking and called the hotel, they told me well look at what we charged you ... you would have saved booking direct- NOT WHAT I WANTED TO HEAR. I have now called twice and I am still trying to get my money back. DONT GIVE THEM YOUR CARD!
Very nice experience
- December 24, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
We stopped in Amarillo on our way through to Central Texas and had a very pleasant experience. Dog friendly hotel. The room was spacious, clean and comfortable.
I will stay there on my way home now too.
Great deal
- August 27, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
The hotel was right off the highway and was a perfect stop while traveling through. It was a great deal for the price and was clean, quiet and comfortable.
Terrible
- August 18, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
Was told by the front desk that our room was non-smoking - it was NOT!!!!!!! It was late in the day and we had tickets for the TEXAS Drama so we had no choice but to stay. Rooms were very small, the cream-colored sheer curtains were black from smoke, the room smelled terrible, they were having the parking lot paved so finding a parking space was next to impossible!!!! At check-out the next morning, we were given a small coupon for our next stay. What a big waste of ink and paper because we will never stay here again.
Severe neglect and decay of this property~ Very bad
- May 4, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
I only chose this LA QUINTA INN because of the satisfactory past stays at the LA QUINTA INN, in Scottsdale AZ and relied on the travel website's travel guide book recommendation giving this site 3 diamonds. How wrong I was. How wrong they are.
1) I requested a non smoking room. It stunk of smoke.
2) There was no remote for TV
3) Unable to connect to WIFI....could only get Days Inn connect next door
4) No clock in room. Had to rely on room service for wake up.
5) No pen or paper in room
6) Found articles left in room of previous guest that weren't removed.
7) Several stains on the blanket
8) Bed skirt was ripped and hanging off the bed onto the floor
9) Other bed was in disarray under the bedspread.
10) The elevator made horrible grinding noises and was filthy, walls and floor, also had broken ceiling tiles and rust
11) The waiting area for elevator was filthy. Paint chipped doors and walls,on doors were gaping holes from rust and years of decay and neglect.
12) Concrete on walkways were crumbling with pieces missing
13) Paint on stair rails chipped and rusted
14) Pillows were well worn and flat and had miserable odor
15) Towels frayed and paper thin
16) Carpet stains..lots of them
I have also contacted the travel agency and informed them of the serious conditions at this LQ site. I have also sent them the photos.
Very disgusted and disappointed. Staff was indifferent. I would definitely not recommend this location. Numerous complaints about this location all over the Internet on travel site comments.