Staff was very friendly, polite & helpful & as I said in review, excellent location. Bathroom was not perfectly clean but for a quick trip, it was quite pleasant with OK price. Bad news - I tried to book a repeat trip for 2 weeks later & price for same room had DOUBLED! Unless they get prices adjusted for repeat customers, I predict trouble & I won't stay there again.

Upon checking in, the deck clerk, X, was friendly, efficient and welcoming. However, there was no one at the door to open (no automatic door) and no one to help up with our bags from the car. A bellhop did take the bags from the lobby to our room. In one of the elevators, I leaned against the wall and later discovered stain or paint on the white knit shirt in the shape of the moulding so I know it came from the elevator. It was nice having the starbucks coffee in the morning. The air conditioning worked great and the bed was very clean and comfortable. I didn't have any issues with cleanliness of the room. The room was extremely quiet. I liked the feeling of the neighborhood for walking and finding a good restaurant around Dupont Circle was easy, even without the help of the concierge. With the exception of ruining a good shirt, this would be a great hotel for the money. I would stay here again. The best part is the location.

The hotel was very well located for getting around the city... and in a nice safe area (1.2 miles from city center). There are several subway stops within short walking distance. It is very easy to get to the National Zoo from the Westin via the subway. There is also a Starbucks at about every corner, in every direction from the hotel. There are tons of restaurants in the area with all kinds of cuisine, from Thai to American and from fine dining to fast food. The property is surrounded by embassies (hence, the name) and it is located about a block from Dupont Circle.

The Westin is a Starwood property (my favorite), they are always moderately priced, but comparable to high-end hotels. The room was cozy and clean with the comfortable signature of Heavenly Beds! They were very accommodating and supplied us with a roll-a-way bed for the third person in our party (although this didn't leave us much room to roam). The lobby isn’t anything spectacular, which is fine with me… I much prefer the coziness. The staff were quick to comply with any of our requests (extra pillows, coffee, etc.). They also have gym facilities (not that I used them). And… the hotel is completely non-smoking.

With my AAA discount, the room rate was well under $200 a night, (with all fees and taxes). It's pretty good for a decent hotel in D.C. Tip: If you must drive or rent a car… the charge for parking is upwards of $40 per day at most D.C. hotels. If you are a Starwood Preferred Guest member, watch for their offers for free parking (they have them once in a while).

Westin Embassy Row: 2100 Massachusetts Avenue NW (202) 293-2100
www.starwoodhotels.com/westin/property/overview/index.html?propertyID=245

The physical plant is somewhat tired and run down. Bathrooms were very small as was the room itself. No newspaper at door. Best feature is excellent location. Not bad, but not as good as most Westins.

Physical plant is not up to Westin standards....HVAC struggles to work - bathroom ventilation groaned and only came on sporadically, AC non-existent in hallways and elevators, floors creaked. Spots on walls of bathroom and room that could be wiped off with wet washcloth. No one on duty at front door for luggage assistance upon arrival - half-flight of stairs from entrance to check-in - no visible way to roll bags with rollers. That said, comfortable beds, nice location.