Extended Stay America Sacramento-Arden Way
- 2 out of 5
- Avg. Member Rating
- 3
- Reviews
NO HOT WATER, NO SERVICE
- June 9, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
For two of the three days of our visit there was no hot water. The on-site staff member said she was "just a receptionist" and could not do anything but we could talk to the manager when she comes back to work on Monday. Finally we established that the hot water is actually TURNED OFF every night!
There was a broken open bag of trash at the foot of the stairs by our room and more garbage in the hallway elsewhere in the motel.
There is no room cleaning service unless you are staying more than seven days and even then it is only once per week.
I travel on business all over the world at least 25% of my time and this is easily the WORST managed property I have ever stayed in. I will recommend to Travel online that they drop this property from their offerings.
terrible bed
- November 15, 2007
- Rated 3 of 5 by
a traveler from Travelocity.com
Had to be the worst bed I have ever slept in. It was as hard as a rock and every time you moved it made a very loud creaking noise. We had two double beds in the room and they were both the same. One of my daughters finally got up and laid on the floor to sleep. The rest of the stay was ok minus the beds.
Cleanliness Problem
- July 19, 2006
- Rated 1 of 5 by
a traveler from Travelocity.com
Urine, public hairs and stains on toilet rim, bowl. Bathroom vent clogged with dust bunnies. Weekly (not daily) housekeeping, and only if you stay a week or more. Very few amenities.