- Tideone
- First Reviewer
- 3 out of 5
- Avg. Member Rating
- 42
- Reviews
-
9
- Photos
Needs thorough updating!
- July 6, 2009
- Rated 1 of 5 by
a traveler from Travelocity.com
Starting off...I LOVE the Westin/W chain and usually seek them out when traveling. I particularly like the Heavenly Bed! Stayed at the Peachtree Plaza for July 4th. Front desk staff were VERY curt and dismissive. Room was very musty, carpets were stained and worn out, couch in room was threadbare and stained. Bathroom didn't have a shower carpet and some normal things you might find in a room (shampoo, shower cap, etc) were also missing. Much touted Heavenly Bed seemed to be some linens from that line over an old bed...very uncomfortable! Had dinner at the Sundial (at the top of the hotel). Views were magnificent...dinner was horrible. I have read some not-so-good reviews of the restaurant, but decided to try it as it was an abbreiviated prix fixe menu. Appetizer tasted as if someone had dumped an entire carton of salt in it and was inedible. Steak was mediocre. Date had pork dish which was burned and dried out...looked like it came from the nearby Bodies exhibit. Dessert was okay, but it was just shortbread, whipped cream, and berries. On a positive note, the lobby lounge staff were all very friendly and attentive. This was unlike any stay at a Westin I've ever had. Not sure if they are resting on the fact that they are an Atlanta landmark and people WILL come to stay, but they have some SERIOUS work/cleaning/updating/retraining to do in order to be on par with other properties in this group. I would avoid this one, and stay at any one of several newer hotels that are now surrounding Centennial Olympic Park area...at least until they decide to become a serious contender again.
Peachtree Hyatt
- February 26, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
The rooms were great. Awesome view! We were on the 61st floor. The only bad thing is the outside elevator was damaged last year in a tornado. The elevator does run to the top, 72nd floor but you can't see outside.
Will return
- January 18, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
I did have a good stay. It was close walk to a lot of restuarants and for sure will return here again.
Rude staff, dirty rooms. Stay away.
- September 14, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
I stayed here for the mart and I never will again. The rate for this event was outrageous for what we got. Smelly rooms and rude staff. I have expressed my displeasure to the AmericasMart management and am encouraging them to not use this hotel for their events in the future,
There are Better places to stay in ATL.
- June 30, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
I was very disappointed with the quality and service of this hotel. For a hotel of this caliber I expected MUCH better:
-We waited almost 4 hours to get our room. We had been told when I made reservations that we would likely be able to get a room early even though check in officially starts at 3pm. We arrived at noon and since our room wasn't ready we went out for lunch. When we got back at 2:30pm our room was still not ready. 3pm, 3:30, 4pm, finally at almost 4:30pm we got our room. The desk clerk offered nothing for our inconvenience (not even an apology) . I asked if she could at least comp my internet access for my time at the hotel ($ per day), and the clerk asked me why I expected this to be comped. After I told her how long we had been waiting she informed me that I should have not arrived until at least 3pm. - The building, and individual guest rooms could use some serious renovation. The carpets were worn, stained and in poor condition with burn marks and holes. The furniture was cracked and chipped and looked like someone had picked them up at a garage sale and painted them black. The room was small and the bathroom was more like a small walk in closet.
-Other than an inexpensive round of deserts at the Sun Dial restaurant, we didn't bother to eat on the property. The prices were ridiculous - even for hotel food.
This was a huge disappointment and I will avoid staying at a Westin hotel in the future. I would recommend booking at the Marriot Marquis instead. It's only about 2 blocks away and is ten times nicer than the Westin