'Oh, and the upgrade is available,' rang like music to my ears as I checked in. I have to say I have never stayed in a Western style hotel that felt so palatial. As I had the largest room on the floor, this impression, due in part to the opulent sitting room, may not speak accurately for every option the hotel has to offer, but the service was warm yet unobtrusive, and the atmosphere condusive to more than relaxation.
The decor is more uptown (safe) than downtown (designer), and the furniture felt a bit like a mis-matched accumulation, but none of this got in the way of it being a fantastic choice thoroughly deserving of the reputation the Omni Berkshire has earned.