Staff was friendly, efficient, and accomodating. Room was comfortable and included two sinks in bathroom. Beds were firm and comfy, pillows a bit too lofty and firm for me though. When we arrived, carpet had just been freshly shampooed-nice to know. Breakfast included hard boiled eggs, whole grain cereals and fresh fruits, in addition to the sugary pastries and donuts you'd expect. Location a bit too far to walk, shuttle buses were not frequent enough.

The front desk staff at times was not very nice, but you will find that anywhere. Other than that the value is excellent. Would definatley reccomend if looking for a good cheap place to sleep while on vacation. Everything else was great

We booked the hotel for 2 nights and the room is clean and nice. Parking space is small and limited, the staff helped us to find a "reserved" space. It's a pretty long walk to Disney, definetly NOT "across the street", it's really tiring when you had to walk 20 min after a whole day. The pool was heated but the spa was not working. Bad is very soft and there are lots of restaurants around the hotel. Overall it's a good stay.

When we checked in room, air conditioner didn't work and had to change rooms. We reserved a king room 3 months prior to travelling and when we were switched to a new room it was not the same as what was booked. The excuse from the front desk was that the other available rooms of our size were not available due to fact that people checked out late and there were no housekeeping staff to clean them up to allow for new guests. The front desk was not helpful in coming up with a solution to the problem , and as a result we only took a room for the one night and found accommodations elsewhere for the remainder of the week. We would definately NEVER RECOMMEND this Best Western to any of our friends coming to Disney Land.

My room had two queen sized beds so we were very comfortable. A mini fridge and microwave was also available within the room. The location was ideal due to being within walking distance to Disneyland and neighboring stores and restaurants. Tight security was maintained 24 hours a day with every vehicle in the parking lot being accounted for. Local sightseeing excursions pick up from the Best Western location. My only complaint lies with the water pressure of the showers in the bathrooms and not having adequate parking space available; otherwise I feel that I received a good deal for the money spent.