Baymont Asheville Biltmore Est Reviews (Asheville, North Carolina)

nice clean hotel

A traveler

Travelocity.com

June 6, 2012

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The hotel was recently renovated. It was very clean and the breakfast was adequate and there was always someone to refill the empty trays. The only negative was the mattress was moving too much. I don't know what else to say.

Excellent value overall--a couple of things need to be fixed

A traveler

Travelocity.com

May 18, 2012

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I had stayed at this Baymont Inn with my son 10 years ago while visiting the Biltmore Mansion. Nothing could be more convenient. It's about 2 minutes from the entrance to Biltmore and about a minute from the interstate. It's clean, quiet, and ...Read more I had stayed at this Baymont Inn with my son 10 years ago while visiting the Biltmore Mansion. Nothing could be more convenient. It's about 2 minutes from the entrance to Biltmore and about a minute from the interstate. It's clean, quiet, and comfortable. Overall, an excellent value. There are a few things that could definitely be better. First, the computer in the lobby that lets you check your e-mail won't actually let you view your e-mail! The reason is simple. The computer uses only Firefox for its web browser, and their version of Firefox needs to be updated, and nobody on the staff will take care of this, even though I pointed it out to them twice. The result is that when I log into Gmail and click on an individual message, it won't display it--unless I click "Reply," in which case I can see the message in the "Reply" section. This issue would take minutes to fix--if the staff would just do it. Second, they have a small, closed room off the lobby where they set out their free breakfast every morning. The breakfast is very good, but the room is very hot--and I say this after staying in May during a cool snap--the temperature outside was 60, but the temperature in the breakfast room was pushing 80. I don't remember it being like this 10 years ago--and I stayed then during the month of June! I think the heat comes from the fact that part of their breakfast is offered hot--sausage, biscuits, gravy, a waffle iron, etc.--and the room is not adequately cooled. There *is* a single air-conditioner unit off in one corner--blowing directly onto a chair for the table placed right next to it, which effectively makes that table and chair unusable, unfortunate in such a small room. Until and unless they can figure out a way to fix this, I would recommend buying your breakfast elsewhere. Third, they placed me in a handicapped-accessible room (even though I had not requested and didn't need one), and the accessible bathroom setup was very impressive--pulldown bench in the shower, shower was wheelchair-accessible, etc. The downside to this is that there is no barrier between bathroom floor and shower floor, which means that the water from the shower can flow right out onto the bathroom floor, which has no drain in it. The result is that after taking a shower, you step out onto a bathroom floor that now has a very large puddle of water, and if you have to use the john, you are standing or sitting in your own little lagoon. Fourth, although there is plenty of hot water in the shower, there is none in the sink faucet. I turned my faucet to the "hot" position and let it run for 5 minutes--not a drop of hot water. I went to the desk and notified them, and a few minutes later, steam was coming from my sink, because the water had gotten hot--but now, there was no cold water! It's not exactly rocket science to make a sink faucet provide both hot and cold water. Finally, the room doesn't actually have a closet--there is a shelf with hangers just inside the room door where a closet would be. Nothing wrong with this, perhaps, except that the space really isn't wide enough to both hang your clothes and open and close the door! I was constantly having to push my clothes aside to get in and out of the room! Again, this is something I don't remember from 10 years ago, and perhaps this, too, was a result of the handicapped-accessible bathroom, which I didn't have last time. Having said all that, the place *is* clean, (mostly) comfortable, and conveniently located, as I mentioned above, for a reasonable price. Just be sure to take your own laptop or smart phone to check your e-mail, don't ask for (or accept) a handicapped-accessible room, unless you need one, test the sink faucet for hot water as soon as you get there and then speak to the desk, and don't eat breakfast there unless it's during the winter. Other than that, it's a fine place to stay. Close

Over all my stay was a good experience. Very pleasant.

A traveler

Travelocity.com

August 1, 2011

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Very nice hotel with a willing and friendly staff. Very near the Biltmore Estate which was our destination. On a personal note, my laptop went missing. I called back and it had not been found by the hotel. With it were pictures of my grand children ...Read more

Okay Hotel

A traveler

Travelocity.com

April 17, 2011

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I will start with the good things. The staff was nice and helpful. The room was clean and the bed was comfortable. The linens were clean and in good shape. The pool area was clean and had plenty of towels. Now for the so-so. The room was tiny. We ...Read more

Would stay there again.

A traveler

Travelocity.com

February 10, 2011

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We enjoyed our stay very much. The complimentary breakfast bar was very small. We would definitely stay here again.

Convenient location, comfortable hotel

A traveler

Travelocity.com

February 8, 2011

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I was in town for a conference, and this hotel was just what I needed. The staff was friendly and helpful, the room was clean and well-attended, and the location was really good. It's not huge and spacious, but for a person traveling alone for a few ...Read more

Anniversary Trip

A traveler

Travelocity.com

December 20, 2010

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Nice, clean rooms, well appointed, and a good value for the price. Glad to see that the rooms have flat panel HD TV's. Made use of the fitness center and pool and both were clean and in good shape. The only negative, and this is minor, was that the ...Read more

Great Location

A traveler

Travelocity.com

November 22, 2010

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We stayed here to go to the Biltmore Estate, it was very close and easy to find from this hotel, could possibly walk but too much traffic and once you got on Estate grounds way too far from house. Everyone was very friendly, and breakfast was ...Read more

Great value for the price

A traveler

Travelocity.com

June 25, 2010

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Room was very clean and comfortable. AC was a little noisy but not intolerable. First impression was questionable as the carpeting in the hallway needs to be restreched but again the room was very nice. Comfortable beds and very clean and updated. ...Read more

Overall Pretty Good

A traveler

Travelocity.com

August 24, 2009

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Location was good--close to the Biltmore Estate and the Biltmore village area with quick access to the Interstate. We checked in on a Saturday afternoon with small children eager to swim in the advertised heated indoor pool. To our surprise and the ...Read more

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Baymont Asheville Biltmore Est

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User Reviews

nice clean hotel

Excellent value overall--a couple of things need to be fixed

Over all my stay was a good experience. Very pleasant.

Okay Hotel

Would stay there again.

Convenient location, comfortable hotel

Anniversary Trip

Great Location

Great value for the price

Overall Pretty Good

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Baymont Asheville Biltmore Est

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User Reviews

nice clean hotel

Excellent value overall--a couple of things need to be fixed

Over all my stay was a good experience. Very pleasant.

Okay Hotel

Would stay there again.

Convenient location, comfortable hotel

Anniversary Trip

Great Location

Great value for the price

Overall Pretty Good

Compare Rates Across Websites