MCM Elegante Hotel and Event Center
- 3 out of 5
- Avg. Member Rating
- 42
- Reviews
Not Elegante at all!
- March 11, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
The first room they gave us had hair on the comforter, cracks in the walls and a broken lamp. The second room was better, but still far from clean let alone elegant. The only good thing about tihs hotel was the breakfast. It was very well stocked and lots of good varity. If you don't care what your room looks like and you just want a hotel with a good breakfast then go, otherwise stay away!
There are much better hotels nearby
- October 7, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
This was a very disappointing stay. We were at the hotel for 5 nights. The first day, the hotel shut off the water and didn't let us know and then when we turned the water on, black water came pouring out of the faucets from the sink, tub and toilet. The "engineer" said it was calcium and nothing to worry about. The last time I checked, calcium is white. The rooms were minimally adequate. The tub fixtures were not completely attached to the wall, the ceiling appeared to have had water damage and was coming off in pieces. The room was not clean. The day we got there, there was a t-shirt under the bed, a few goldfish crackers and some popcorn in various other areas of the room. For the most part, the front desk people were friendly with the exception of one young lady who was consistently rude - her name is Lauren. The staff does not seem to know what services they are offering their guests as we asked about a shuttle to our conference and were told that airport service was their priority and there was not a shuttle definitely available. We then rented a car but found out the next day there is definitely an arrangement for us to be taken to our conference by hotel shuttle. This occurred again when we asked about rides to the mall to get on the shuttles for the balloon fiesta. Lauren told us not until 5:30 a.m. and the next morning we found out they were providing rides as early as 4:45 a.m. which is when we wanted to go. We will not be staying here again. The only positive aspect was that the beds were very comfortable.
fair
- September 10, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
I have stayed at this hotel several times and it is ok. The staff is friendly and helpful. I would suggest a suite,the rooms are large and clean. The breakfast was good and the evening drinks were ok,they to have some snacks. The only problem is the wireless internet,it does not work,but I know they are working on it or so I was told. They offer airport shuttle for free and they will also take you to the plaza or the mall. The drivers were very nice.
Great Value
- August 12, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
This hotel is a great value. The rooms are typical for a quality business hotel, and the bed was great. The room had free wireless internet, and the price of about $70 included a free hot breakfast. Moreover, they had van service not only to the airport, but anywhere I wanted to go. The only cost was the driver's tip. There is no question where I will stay the next time I am in Albuquerque.
Decent Accommodations-We would stay again
- July 8, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
We reserved two rooms. Our daughter and g-daughter got there before us. When they checked-in (10 pm), the front desk gave them our room; so when we checked-in (10:30 pm) we received the same room key. The front desk personnel were friendly and accommodating and quickly resolved the situation. Once we were given the second room key, we found the room to be much cooler than 'our' room. Our room - my husband noticed the remote control did not work-he was disappointed. The air conditioner was blowing semi-cool air but the room was not getting cooler. The wallpaper next to the cooler was peeling at the seam. We liked the white bed linens. We left to get something to eat and when we returned, I decided to ask the front desk to change our room. I explained the room condition and was asked if I wanted another room; which we did. Although the front desk personnel were different, they were still pleasant and accommodating. Returning to our room, my husband pointed out a very large waterbug (cockroach) that had crawled out from inside the floors lampshade onto the outside of the lampshade. Grateful for the move, we hastely left to the new room. I wanted to make hot water for some tea and went into the bathroom for water and noticed another waterbug in the sink. I screamed and called the front desk. "B" came and took it out of the sink for us - we didn't want to change to another room. I asked about the 'bug' situation and was told that the 1st floor level was experiencing this type of problem. Putting all that aside, we would stay again. The bed was comfortable for sleeping. We didn't use our breakfast coupons, so we can offer no opinion.