TERRIBLE
- November 2, 2006
- Rated 1 of 5 by
a traveler from Travelocity.com
I booked a non-smoking room and when we checked in we were told that they only had smoking rooms available. When I showed them my reservation form, the front desk clerk said when you book a room you are not guaranteed what you book. The room was dirty and smelled horrible. The AC unit made a horrible sound so we could not even run that to try and help with the smell. When we checked out and I complained they said oh well!