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Quote: I picked the room mainly because of the location and also of course the price was reasonable. We arrived and was just pleasantly suprised that it was so nice and spacious! The room was clean and did not have any bad odors. The staff was very nice... Read the full Best Western Chateau Suites Hotel Shreveport review
Quote: Greeting me as I entered my room were roaches. Not a few but many and large and small. The glasses were dirty. The microwave didn't work. THe toilet didn't work. The food to purchase off tray was manhandled and not desirable. The breakfast had cold... Read the full Best Western Chateau Suites Hotel Shreveport review
Quote: We recently stayed in a 2 queen bed suite. The room had roaches in it, dirty dishes with lip prints in the cabinets and a malfunctioning toilet. The staff is completely unprofessional and incompetent. I love the Best Western hotel chain but will... Read the full Best Western Chateau Suites Hotel Shreveport review
Quote: The manager is completely unprofessional. I called the CEO of Best Western to report on how bad our experience was. We were inappropriately charged for damaging a TV that we didn't break. We called the front desk immediately after finding it,... Read the full Best Western Chateau Suites Hotel Shreveport review
Quote: After booking a stay at the Bossier Inn Suites and checking in and right back out of this hotel (because it was horrable) we found this hotel Best Weserb Chateau Suites and they had rooms so we stayed at this hotel...the hotel was very... Read the full Best Western Chateau Suites Hotel Shreveport review
Quote: After booking a stay at the Bossier Inn Suites and checking in and right back out of this hotel (because it was horrable) we found this hotel Best Weserb Chateau Suites and they had rooms so we stayed at this hotel...the hotel was very clean, front... Read the full Best Western Chateau Suites Hotel Shreveport review
Quote: After reading the previous reviews I was pleasantly surprised by the hotel. Alot of work must've been done recently because not only was my room immaculate but the staff was some of the nicest and most professional that I've ever met. Their lounge... Read the full Best Western Chateau Suites Hotel Shreveport review
Quote: Stayed back in Feb. the first time, no real complaints. I only wished that there was a safe in the room, and that the bathroom was more updated. I went back again Oct. 24th-part of 26th. I arrived at 9am after a long overnight drive from New... Read the full Best Western Chateau Suites Hotel Shreveport review