I stayed at the Chateau Suite Hotel for a short vacation weekend. Checking in was fast and easy and the staff was friendly. There were a lot of activities going on in town during my visit, and security at the hotel was superb. The breakfast was great and the serving staff was friendly and attentive (can't be beat!). I also enjoyed the complimentary cocktail in their bar. The workout facilities weren't great, but they were better than I expected. My only complaint was the cleanliness of the hotel: there was small bits of trash on the floor of my room and under my bed, the complimentary shampoo appeared to have been open and the stairwell and hallways in the building were obviously unvacuumed. Some people would really consider this unacceptable, but I took it in stride since we got a great price and the location was good. Nothing felt dirty, just a bit unclean. Didn't feel like it was worth it to bother the staff since I didn't spend much time at the hotel anyway.

Front Desk and breakfast staff were very nice and prompt. Happy Hour bartender was absent and absent minded. Room appeared nice until we noticed clumps of hair and other debris on the carpet; plus not all the trash cans had been emptied of the previous customer's trash. At checkout I was asked if the previous card I had given for incidentals was still good. I said it shouldn't matter as we had pre-paid for the room through online travel website. The desk clerk never said a word. Turns out they charged me for the room. Have not been able to get this money refunded, yet.

Although the hotel didn't look like much from the outside, it was a very nice place to stay. The room was very large with an entertainment center with the T.V. in it, a bar/kitchenette area with bar stools, microwave, and refrigerator. The only down side was the bathroom was quite small with a deep tub which is nice except if you have bad knees and have a hard time bending to get in and out of the shower. The complimentary breakfast was very good with plenty of seating room (other hotels should take a tip from this). The front desk staff was helpful when we asked where several points of interest was. Overall our stay was great and I would recommend it to others.

We arrived and check in was a breeze. The staff were so nice and helpful. They took time to laugh and joke all while working to make sure we got the rooms we wanted. We had booked the base room and at their suggestion upgraded for only $* more a night. The rooms were great well worth the few extra dollars. Our 5 year old son had plenty of room to run and play. They even have a childerns area complete with toys and games. At night staying in the suite it was very quite we were well rested when we got up the next day. The breakfast was fantastic although we did hear some people complaining that their room was not as nice as they thought is would be. But upon listening to their conversation more I heard them say that maybe they should have upgraded to a suite and not the base room.

I used to live in Shreveport and remember this hotel as a young girl. It's amazing how they've been able to keep the maintenance up and make the hotel seem as if it hasn't been standing there that long. We stayed in the annex and were very poleased. There were no towels in our room when we arrived but we called housekeeping and towels were delivered promptly! It was very comfortable and I have no complaints!