The front desk was quick and effecient. We were up in our room speedy fast. Room service came within five minutes after calling. The rooms were clean and the master bed was comfortable. The pull out sofa was a little thin in the mattress and small. Not really intended on children over 5 foot tall. The breakfast was good and the waiters were friendly. There is no reason that they should have to write down the percentage of gratuity on the bill. This is a tip. If they wanted 18%, it should be already included on the bill. Overall, the Suites were an excellent choice to stay. Thank you

My wife and I stayed here two nights while attending her son's wedding. The hotel was beautiful and the facilities were nice. It was very well decorated and the room, since it was a suite, was very impressive. However, the second night, a Saturday, we arrived back to the hotel around 1AM and after having to park on the fringe of the parking lot, I felt we'd be safe. The next morning upon arriving at my truck, I found that it had been broken into and numerous items were missing, some of which were valuable items. I then found that the hotel has no monitoring of the parking lot either by person or video. This was disappointing since it is a very upscale hotel. Only the front door in monitored by video camera. Needless to say, we have never recovered any of the items lost. The desk clerk was very attentive in taking my report for the hotel and putting me in touch with an automated phone line to file a police report but beyond that, acted like he could care less. A very disappointing end to what should have been a nice weekend. Based on the lack of overall security, I couldn't recommend this hotel even though it's in what should have been an upscale and safe neighborhood.

Hotel is easy to find and near quite a few restaurants and other activities. Desk was efficient and helpful. Only problem was parking as hotel had an event going on.

"An exceptionally nice hotel, I frequently sty at hotels all over Ohio and this one is by far the nicest!"

This isn't the first Sheraton my husband and I have stayed at, and it won't be the last. The beds are just like being at home. The service from the front desk clerk to the housekeeper was good. We love Sheratons and always try to see if there is one around our destinations.