- kwadz
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 32
- Reviews
-
4
- Photos
Great Hotel, Greater Location
- December 19, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
I am from the west suburbs and wanted to spend a night downtown with my wife and daughter to see the holiday lighting of Michigan Ave. Doorman and desk staff are very warm. Historic Chicago architecture with Mediterranean ambiance is terrific. Stayed on the 15th floor with a nice view of the city. Clean room, comfortable bed, pillows and linens, quality bathroom amenities, great price. I will be back. Soon-to-be restaurant will be huge plus. Oh, and you can't beat the location much less the price.
Was terribly disappointed. 35th Wedding Anniversary.
- December 5, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
The front desk staff, doormen, and maid service was very pleasant. The hotel itself was not the 4 star quality we have been used to. There were not enough aminities for a celebration atmosphere. There was no bathtub for a bubblebath for instance. The shower door was only a half door, therefore not warm and cozy and water ran onto the floor. There was very limited room service- only breakfast and pizza delivery at night. So there were no cozy nights of movies with a tempting room service menu. The movie selections were poor. There were no bellmen or luggage carts. The edge of the carpet was coming up in our room and my husband stepped on a nail. Our view was awful. We definitely did not have the luxurious 4-day stay we had planned for a 35th wedding anniversary.
Interesting...hmmmm...Interesting
- November 23, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
This hotel is a very nice boutique hotel. The rooms are very nice with amenities like rain shower, LCD tv (although not one HD channel and the signal was fairly weak), robes, slippers, etc. Check-in was smooth and easy. The lobby is small and there is only one host on duty at all times. I didn't understand why there were 4 doormen and one desk attendant. The concierge was nowhere to be found. My daughter thought the hotel was haunted. If you are looking for intimate and quiet then this is the place for you. There is no restaurant or pool or much of anything to do outside your room. Basically, this is a nice hotel right off Mich Ave that you can stay to come and go from the retail shops. The hotel looks like they bought all the furniture from Ikea. This isn't bad as that furniture can be extremely stylish yet functional. Put Ikea next to Snaidero and good luck telling them apart. Thing is, why not put the bulk of the money into an extremely comfortable bed? I don't get it. The bed is the most important thing! Raffaello sure missed the boat in the bed department. Overall I liked it. I probably won't stay again considering other comparative options that will get you much greater comfort and expanded amenities for the money (I paid $*** for my family of four).
Great Room!
- November 17, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
A big 2-room suite that was very well furnished and comfortable. It is a great location within walking distance to the John Hancock building and the Water Tower/pumping station which is where you get tour buses and can buy tickets to events. A minor complaint would be that you had to pay to use the computers in the business center. Also, I would have liked a free continental breakfast for the price of the room. They offer a $15 breakfast off the lobby, but I can't comment on the quality of the food since we chose not to pay that amount.
Great 50th Birthday Celebration
- November 9, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
I spent the weekend celebrating my 50th birthday and my daughter's 26th birthday along with another daughter and friend. We had two rooms and were extremely comfortable. The decor is fresh and the rooms are perfectly cleaned. The bathrooms are beautifull, nice ceramic tiles and gorgeous granite counter tops compliment the decor. Thank you for such a beautifully restored hotel. The hotel staff are incredibly friendly and very helpful. I will return to Chicago and stay here.