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Quote: My family stayed here in July. It has good and bad poiints. Lets start with the bad points. There are no luggage carts. In order to get your things in from the car you have to find a bellhop. My hubby found one and he was really probably 75... Read the full Sand Dunes Resort and Spa review
Quote: Let me start by saying.....lies, lies, lies. Everything we were told was not at all what we expected. All the water park stuff is outside not indoors and its NOT HEATED try that on for size. After 4th move to 4 different rooms, finally got a place... Read the full Sand Dunes Resort and Spa review
Quote: This was our third year at the Sand Dunes for our bike week vacation. Our room was great - but last year we had a washer and dryer in our room and this year we did not. We missed that feature. At Check In the woman at the front desk was NOT... Read the full Sand Dunes Resort and Spa review
Quote: it's not the hilton, but we had a really good time. the pools and waterpark are great for the kids. our room was clean and the maid came by and cleaned and left towels each day. the staff was helpful and courteous. it is an older hotel and some... Read the full Sand Dunes Resort and Spa review
Quote: From Check-in this was a horrible experience. Urine soaked bed from previous residents and we were expected to stay in the room. Once we finally got them to issue another room, they gave us keys to an occupied room. People were in the bed sleeping... Read the full Sand Dunes Resort and Spa review
Quote: The waterpark is great! The breakfast is great and River City Caf?s great too! Our room had a lot of room was good w/a little wear. The service is terrible. They charged us a different rate than was quoted. We talked to the manager; he said he would... Read the full Sand Dunes Resort and Spa review
Quote: Nice hotel with lots of stuff for the kids to do, great view, good size room. Could have been a little cleaner though. Overall WONDERFUL experience, will go back!
Quote: First off, the reservation people need some manners. When we called for directions the lady who answered gave us an attitude and said to check the web and hung up. The check in was smooth and friendly. The waterpark was very fun for my kids and... Read the full Sand Dunes Resort and Spa review
Quote: The reservation staff is just plain RUDE. The full kitchen didn't have a stove, the elevators did not have air conditioning, the hotel staff monopolized the elevators, the shower had hair on the wall, the tiles in the kitchen were falling off, our... Read the full Sand Dunes Resort and Spa review
Quote: My first stay at Sand Dunes was enjoyable. My two complaints are 1)black hairs left on the counters and toilet after room service had been in (YUCK!) and 2) don't stay out late..you won't get a park in the parking deck when you get back. Had to... Read the full Sand Dunes Resort and Spa review