Hilton Hawaiian Village

From $ -1 per night

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2005 Kalia Rd., Honolulu 96815
(808) 949-4321
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User Reviews

Results 1-10of 236 Reviews


Very Disapointed

A traveler

Travelocity.com

Hotel said we received an upgrade for our 20th anaversary once we arrived, but the room was not what we expected. When we asked for a better room, hotel said they were sold out. Hotel is very crouded, long waits for elevators, poor parking, and no ...Read more
No, next trip I am back to the Outrigger

A traveler

Travelocity.com

We were not happy with the tower we were in, I had actually requested the Rainbow but we were put in the Kalia which was NOT on the beach as per request..the people were not as friendly or helpful as the other towers and the rooms did not have ...Read more
BAD SERVICE - BAD Management!

A traveler

Travelocity.com

I just spent $* on the worst customer service I've ever experienced. Five out of the 6 nights we stayed in this hotel - all of the hotel workers were on STRIKE. The hotel provided NO services: no room service, NO CLEANING SERVICE DAILY, none of the ...Read more
Horrible customer service nightmare, still not resolved

A traveler

Travelocity.com

I visited the Hilton Hawaiian Village while on a trip for a convention. Everything was arranged well in advance of the trip, an entire block of rooms booked, and supposed to be paid for by the company. After giving away our room, and then ...Read more
Hilton Ruined Our Wedding!


Not worth the price

A traveler

Travelocity.com

My family did not enjoy a relaxing visit here. This place is huge! It is in the busy part of town with a lot of construction going on. The Rainbow tower lagoon was drained for renovations. The Staff was rude and did not greet customers. The pools ...Read more
BIG crowds, very SMALL pools, lagoon terribly OVERSTATED ..

A traveler

Travelocity.com

The property was beautuful and the room was lovely. We ate one meal of 4 "mini" pizzas plus drinks (3 beers and 2 Shirley Temples) and it was approx. $ with the tip! Parking is not convenient, so you are forced to Valet park to get your luggage to ...Read more
Over Rated

A traveler

Travelocity.com

I stayed in the rainbow tower and the view being the ONLY beautiful thing about this Tower. The rooms for the money were OUT DATED and down right UGLY. I was dissapointed for the Money I spent. My Son however had a suite for the same money and it ...Read more
Fails to meet up to typical Hilton standards

A traveler

Travelocity.com

It's clear that Hilton has decided to invest all of their money in this property's outside appearance. As a Diamond member with Hilton we always have exceptional service and experience when we travel to a Hilton family hotel. Not this time. The ...Read more
Won't be going back

A traveler

Travelocity.com

First day: no hot water (no apology, "routine maintenance." Room faced active construction zone. "Concierge" actually sales booths for time-share. Two really crummy meals @ $45 each. Unheated pools too cold to swim. Down comforters too hot to sleep. ...Read more