Date: Oct 17 / 2008 I moved to this hotel as they provide free shuttle to airport service. I got to the lobby at 8:35AM, and was told the next shuttle was at 9AM. I sat and waited for the shuttle in the lobby. The shuttle came and left at 8:50AM, without even asking customers in the lobby. The 2nd shuttle came back from the airport to the hotel at 9:10AM, and decided to end the day. We (other hotel guests and I) asked the driver and front office, to take us to the airport, but they ignored us. The front office told us to wait for the next shuttle, and not wanting to service the 2nd shuttle. The crowd gets larger as more guest wanting to get to the airport. Bad customer service and they don't take us seriously. Limited WIFI, must be near lobby. VERY RUDE, AND NO CUSTOMER SERVICE. AVOID AT ANY COST AS THEY WILL CAUSE U DELAY OR MISS YOUR FLIGHT.

This is undoubtedly a situation of "getting what you pay for". One can pretty much expect limited customer service and inconvenience for this low low price. After my first morning I had to request another coffee pot, as my leaked profusely. The staff seemed rather annoyed and acted as if the possibility of this occurring was absurd. Ironically enough, I had difficulty with the second pot as well and had to request yet another. I was willing to pay this low price and did not expect great amenities and only the bare minimum. I was excited simply about the free wireless and airport shuttle. Well, the website touts free wireless in every room...WRONG...only in the lobby areas are you able to use your computer (i tried in the room, they need to stop lying) and there is no such "business center". Having to leave my room to check my email during my stay was rather annoying. I could barely get a cell phone signal in my room.
The free shuttle is quite unpredictable and once at the airport I waited an hour for van to arrive. It is obvious this is a family owned operation and it is run questionably. Individuals not working convene in the lobby, making myself and my younger sister (both under 30) a little uncomfortable. The restaurant in the hotel is rather small and offers limited choices on the menu, there is no bar to enjoy a glass of wine. I can only imagine it's because they don't want to pay for a liquor license(?). Maybe my stay would have been a little more enjoyable if i could have self-medicated; considering there is little in the area in the way of entertainment if you didn't drive there. I didn't expect to be so secluded and have to do so much to get into the city. Also, to utilize a debit/credit card they imposed a $10.00 min. The rooms were a little musty, but tolerable; the basics were met. On two occasions, they attempted to service my room around 8 am.
I saw a couple of rats outside the hotel one night while I was using my cell phone, but I don't believe that to be an indication of the hotel cleanliness, I'm just from the south and not accustomed to rodents. As I said, it was OUTSIDE near the entrance, but it kind of freaked me out a bit. In sum, your basic needs will be met, but expect NO extra...extra meaning over-friendly, professional, continental breakfast, luxurious, or even a night cap. Oh yea...there isn't even any concierge...they have the carts, you're just pushing them yourself! Enjoy...i hope this helps!

Traveling with a group of 15 in eight rooms. All agreed the rooms were very clean and comfortable. The front desk was courteous. We would be happy to stay here again.

We stayed for 2 nights from 26-28 Nov 2007. For the price we paid, I don't think the services and room were that bad. Room and bathroom were reasonably spacious. Beds are quite big. And we got the round floor so that's a relief. Restaurant is a bit small and menu's limited. But overall it's ok. Shuttle is frequent to and it's a bus, not van.

You get what you pay for. The front desk was not exactly friendly or helpful. I was thankful i did not need any of their assistance aside from checking in and out. The shuttle to and from the airport was on schedule and helpful. Their on-site food was excellent if not maybe a bit overpriced.The room was dark but ok. The sound of the planes was little distracting.The walls are thin so if your neighbor coughs you might just hear them or they you. Overall it was a positive experience if all you need is a place to sleep. Also keep in mind there is a fee for parking your car. I would recommend to anyone.