Howard Johnson Hotel Newark Airport
- 3 out of 5
- Avg. Member Rating
- 34
- Reviews
An inexpensive place to stay
- May 13, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
I was traveling to an international destination and needed to stay in Newark for the night. I wanted something cheap because I didn't have my family with me and just needed a place to stay. Aside from the stong scent of cigarette smoke in the lobby, I don't have any major complaints. I would stay here again thanks to the inexpensive price, but if I were bringing the wife and kids along, I would spend another thirty or fourty bucks and stay at a much nicer hotel.
HOJO Airport
- May 11, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
Enjoyed our stay. Wished the restaurant had offered beer or wine, but the shuttle driver was kind enough to take us to another hotel where we had some dinner and drinks. Room was clean, staff were kind enough. Biggest drawback was that the hotel is so far from activities and public transit.
Oh the HO JO!
- April 7, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
Got a super price from travel website. This place is a dump, but the price kind of reflects that. We arrived early and the hotel negotiated a $15.00 early check in fee, which I thought was pretty good. They frowned when I asked them about the free breakfast, which I thought was clearly stated in my agreement. It was a gross muffin, coffee and this nasty O.J. like tang. Hey what do you expect for a free breakfast. The room was old and nasty. But the killer was the window did not have a lock and I was on the first floor. When I asked them to fix it, 3 times, they finally moved me. They had this look like, look the compound is secured..... Oh well.
Bad Customer Service, Avoid Hojo Newark Hotel
- October 18, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
Date: Oct 17 / 2008
I moved to this hotel as they provide free shuttle to airport service. I got to the lobby at 8:35AM, and was told the next shuttle was at 9AM. I sat and waited for the shuttle in the lobby. The shuttle came and left at 8:50AM, without even asking customers in the lobby.
The 2nd shuttle came back from the airport to the hotel at 9:10AM, and decided to end the day. We (other hotel guests and I) asked the driver and front office, to take us to the airport, but they ignored us. The front office told us to wait for the next shuttle, and not wanting to service the 2nd shuttle. The crowd gets larger as more guest wanting to get to the airport. Bad customer service and they don't take us seriously.
Limited WIFI, must be near lobby.
VERY RUDE, AND NO CUSTOMER SERVICE. AVOID AT ANY COST AS THEY WILL CAUSE U DELAY OR MISS YOUR FLIGHT.
You Get What You Pay For...
- October 3, 2008
- Rated 2 of 5 by
lwyergurl from New York, New York
This is undoubtedly a situation of "getting what you pay for". One can pretty much expect limited customer service and inconvenience for this low low price. After my first morning I had to request another coffee pot, as my leaked profusely. The staff seemed rather annoyed and acted as if the possibility of this occurring was absurd. Ironically enough, I had difficulty with the second pot as well and had to request yet another. I was willing to pay this low price and did not expect great amenities and only the bare minimum. I was excited simply about the free wireless and airport shuttle. Well, the website touts free wireless in every room...WRONG...only in the lobby areas are you able to use your computer (i tried in the room, they need to stop lying) and there is no such "business center". Having to leave my room to check my email during my stay was rather annoying. I could barely get a cell phone signal in my room.
The free shuttle is quite unpredictable and once at the airport I waited an hour for van to arrive. It is obvious this is a family owned operation and it is run questionably. Individuals not working convene in the lobby, making myself and my younger sister (both under 30) a little uncomfortable. The restaurant in the hotel is rather small and offers limited choices on the menu, there is no bar to enjoy a glass of wine. I can only imagine it's because they don't want to pay for a liquor license(?). Maybe my stay would have been a little more enjoyable if i could have self-medicated; considering there is little in the area in the way of entertainment if you didn't drive there. I didn't expect to be so secluded and have to do so much to get into the city. Also, to utilize a debit/credit card they imposed a $10.00 min. The rooms were a little musty, but tolerable; the basics were met. On two occasions, they attempted to service my room around 8 am.
I saw a couple of rats outside the hotel one night while I was using my cell phone, but I don't believe that to be an indication of the hotel cleanliness, I'm just from the south and not accustomed to rodents. As I said, it was OUTSIDE near the entrance, but it kind of freaked me out a bit. In sum, your basic needs will be met, but expect NO extra...extra meaning over-friendly, professional, continental breakfast, luxurious, or even a night cap. Oh yea...there isn't even any concierge...they have the carts, you're just pushing them yourself! Enjoy...i hope this helps!