- willow
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 30
- Reviews
-
7
- Photos
Outstanding Facility and Value
- July 12, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
The hotel is right on the river walk so very convenient to get to everything. They have valet parking ($18 per day additional), but parking is a premium in town so it's worth it. The room was great, was upgraded to a river street / partial river view...outstanding. Ate at Windows and the servers were the most personable I've ever experienced....outstanding food, service and the entire staff was top notch! A handy airline check/in out with a printer for boarding passes by the front desk.
Pefect and we'll return for sure!!!
Perfect location for "walking Savannah".
- May 22, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
Walked ALL of Savannah surrounding the hotel. It was perfect for our needs. Helpful staff every day. Rented a car last 3 days of 7 day stay so paid for parking, but only paid $1 to ride the bus to the rental location then returned it to the airport when we left. Very efficient.
Room was spacious, beds and linens very comfortable. Our "girl's week away" was made all the more safe and relaxing by the attentive staff and accommodating service.
Lovely hotel
- May 12, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
Supernice hotel. Very security conscious, but I couldn't tell if this was done as a precaution, or if they had had problems. Staff was fantastic. My room had no exterior light, opening into the atrium. This was a little unusual, but I got used to it. Used room service twice, excellent, punctual service. Would definitely stay again.
Close to everything
- July 24, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
We were within walking distance to all of the Old Town Savannah attractions. A great day capped off with dinner at Paula Deen's Lady and Son's Restaurant.
Loved the location and hotel, but...
- July 10, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
Our family stayed for two nights over the 4th of July weekend. The location was perfect for viewing the fireworks over the river. Because of the crowds outside the hotel and in other restaurants, we decided to eat/drink at the hotel's Vu lounge. What a disaster this turned out to be. The lounge was totally understaffed with bartenders and waitresses. The kitchen could not handle the volume. We waited 3 hours to get our food order. It took the waitress 2 hours to tell me that the kitchen ran out of chicken and would I like something else. When the food finally came my son's hamburger was cold, my alternate choice was mediocre. Granted, the manger was very understanding and did not charge us for the food. The situation was so bad that you had to laugh or go crazy. Total chaos!! Since the fireworks are on the river every year and the hotel is on the river, it should not have come to a surprise that MANY people would be using the lounge to eat and drink while watching the fireworks. The staff was overwhelmed. Other than that, the rest of our stay was good. Great location, clean rooms, friendly staff, good breakfast buffet. The parking fee was around $. No street parking available. Despite the above experience, we would stay there again.