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Quote: When you pay for a room, you expect some basics. You won't get them here. We stayed twice two weeks apart (second time FREE), so we have a good idea of how the place is run. The first time the weather had just gotten to 80 degree for the first time... Read the full Sheraton Detroit Riverside Hotel review
Quote: We stayed overnight while attending a Red Wings game. Nice room with beautiful view of the river. I suspect a lot of the negatives in other reviews have been fixed since the renovation. We enjoyed our stay here and will definitely return. Room... Read the full Sheraton Detroit Riverside Hotel review
Quote: As we arrived at the hotel we realized that it was not new but was just refurbished. We planned to valet park and the the staff was nice. When we arrived at the front desk the staff was nice and so we checked in and went up to our room. The elevator... Read the full Sheraton Detroit Riverside Hotel review
Quote: After reading some of the other reviews I was skeptical.I went in expecting a broke down palace. I came out with a respect for the Pontchartrain. The room was clean with a very nice view of the river and Windsor. The staff was very courteous and... Read the full Sheraton Detroit Riverside Hotel review
Quote: I understand when a hotel is in process of a renovation... but given the condition of the room, they could have offered a dicount or a free dinner to one of their resturants, unbeleiveable!!!!!!!"
Quote: The hotel is clean and right across the street from the Cobo Center. Service is slow, at the desk, in the diningroom, in Detroit in general. They are becoming a Sheraton, maybe some things will change.
Quote: We just stayed at the Pontch for the Electronic Music Festival. The place is being completely renovated inside and out so it's pretty bizarrre. Rooms are ok and are at a great price because of the inconvenience. The hotel is right across from Hart... Read the full Sheraton Detroit Riverside Hotel review
Quote: The hotel was absolutely filthy and was under construction. There was no hot water in some of the rooms so I was moved to 3 different rooms within the first couple of hours. The next morning at 7:30 AM, jack hammers went off right next to the room... Read the full Sheraton Detroit Riverside Hotel review
Quote: Rooms have peeling wallpaper, no thermostat, no ice, or room service. And, after all of this, I was overcharged $30 on my credit card. Which I just found out about.