- 4 out of 5
- Avg. Member Rating
- 16
- Reviews
We love this place!
- March 21, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
We have stayed in this hotel at least twice and are planning a third stay in April. We live in Maine and come out for mini vactions in Boston. This is by far our favortive place to stay. The hotel has such a great set up and in door/ out door feel. The bed is soooo comfortable and the pool/bar area is nicely set up too.
Awesome!
- November 11, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
A delightful stay from check in to check out! Room was awesome, clean, lots of space with many extras for the price :) Would definitely recommend this hotel!
Overpriced and inconvenient (and rude)
- October 28, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
If you like lobbies, this is the hotel for you. But if you want convenience, and considerate people, stay away. The front desk was downright rude (two different employees). I'm from NY and I found them obnoxious. Elevator to parking is inconvenient. Had to take two different elevators to get to my car (and no stairs). Internet is extra $$/day everywhere in hotel (don't believe them when they say it is free in business center, it is not). If budget hotels and holiday inn can give free internet, why not hilton. They actually told me that people who stay there don't mind paying more. How elitist. At the rates they charge for a suburban hotel, I would never stay there again.
Overall, good stay. Staff not clear on their own rules.
- October 21, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
Nice room - some nice staff - X, the bartender, was outstanding. X and X, were patient and helpful. X, the driver, was very nice - Overall, the stay was good.
If you stay-take the answers with a grain of salt. Depending on who you talk with ? the answer will change. (Ms. Manager - seems like some re-training is needed so EVERYONE has a clear understanding of the rules ? most had their own version.)
#1 experience -we went down to catch the shuttle to the train terminal were told to come back in two hours, but when I called the desk, they said the shuttle is based on availability-if it was there it can take you whenever. It took several phone calls and many trips down to the lobby to get someone to CLEARLY explain that the train leaves at a certain time and the shuttle will be leaving 20 minutes prior. #2 issue- On a trip to the mall - I was told that the shuttle will not run again until 6:30 p.m. - in the shuttle I asked the driver if there are taxis at the mall to take me back - he said that the shuttle runs all day on the weekends and they (staff) don't know what they're talking about (turns out - only on the weekdays do they have that rule). Issue #3 - We had an early flight and were told the evening before that we should come down to the lobby 15 minutes before we're ready to leave & they'd call one. 15 minutes before, we went to the front desk and asked for a cab to be called and were told "we schedule those the evening before because it can take hours for a taxi to come" - NOT GOOD!
WOW what a GREAT Hotel!
- September 21, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
This should be rated 4-star due to the wonderful atmosphere & great food & beautifully-done rooms!