Visited denver for business but decided to see the last Broncoi game of the season. I thoroughly enjoyed my stay at this facility - great views, staff, location, and an excellent shuttle service to Denver's downtown. The restaurant is "standard American" fare - would be nice if it was a bit more goumet. Room was clean, great Internet access, and the elvators fast. I will return here in the future with my family when we plan a visit to Denver

Reserved a non-smoking room two days prior to arrival, but was given a smoking room because "all the non-smoking rooms are gone," including, apparently, the two rooms I had reserved with my credit card. Went to lounge (with posted closing hour of midnight) at 10:40 p.m., but it was closed. And what's with the really loud, spooky, late-'80s techno music in the lobby? Chose hotel because of price compared to downtown hotels, but probably won't stay here again. Had the hotel simply provided me with the rooms I reserved and even come close to delivering on the posted hours, it would have been an OK value. Juan, the shuttle driver, was courteous, friendly, and prompt, and kept the stay from being a complete zero.

Staff could not be bothered with us when we showed up to check in the first day. Hotel carpets were stained black. Everything permanent in the rooms stained. Shower pressure was terrible. It just dripped. Windows on the bar on the top floor were so dirty you could barely see the city. Charged my card twice at the end of my stay. Shuttle service was only redeeming quality, but that is only because your not close to downtown.

I was concerned after some good, some bad reviews, but i found everything to be pretty good. the staff was friendly and helpful, the room was clean, and we got prompt rides to and from downtown and to the pepsi center. The vending machines were definitely lacking, we got ripped off of one machine, and the choices were limited. but overall we were really happy with our stay and would go again.

The room air conditioning was very very bad. The temperatures hovered close to 80 all day and night and even with a fan given to me by the front desk it did not help the heat in the room.