Desk clerks were especially helpful in evaluating city tour options and arranging tour pick-ups for us.

Can't beat the price of this hotel for the Charleston area. It's not in downtown, so it doesn't have the quaint atmosphere, but how much time do you really spend at the hotel on a vacation anyway? We had a rental car and this hotel was easily accessible to all the areas we wanted to go like Downtown Charleston, Mount Pleasant, Folly Beach, and the Plantations. The availability of a continental breakfast each morning offerred a great alternative to having to get ready and go out to eat. The food offering was great, but it was enough to get me to lunch. Our room was on the non-smoking side of the first floor but we still got a smoke smell from the hallway, though it wasn't an overpowering smell. The room had a refrigerator and microwave which made left overs for lunch and healthy in-room snacks possible. If you're planning to come to Charleston and rent a car in order to see more than just downtown then I think this hotel is a great value for the money. It's not perfect, but it offers a pleasant stay at a reasonable price so that you can spend your money on sight seeing and the great food of Charleston.

with the hotel, it's location or the staff. The location was perfect for easy access to the city bus line. We never needed to rent a car. The staff could not have been any more helpful or gracious.

First off, the hotel manager was very helpful. My mother took ill and couldn't make the trip and the manager kindly refunded the advance purchase, so my husband and I made sure to stay there one night of our trip as a thank you. My only complaint is that, especially given it was an advance reservation, no one told me about their smoking policy. We asked for a non-smoking room, which we got, however they neglected to tell us that there was still smoking on all of the floors except for one. By the time we found out after walking down the smoke-filled corrider to our room, they didn't have any free rooms on the non-smoking floor to switch us to. Not good.

The Holiday Inn Express was a beautiful hotel. The room was very spacious, and it contained a sofa, and a recliner. The bathroom was very clean with a big counter to hold all my stuff. Checkin and check out was quick and hasselfree, and the staff was very courteous. I would definetly recommend this hotel for anyone who wants a romantic getaway or even a family vacation.