I enjoyed the Hilton. The parking and the food were too expensive. Service was very good. Rooms need a little sprucing up.

Well, i first must say that this was my first trip to Vegas and my first time staying at a Bally's hotel. We booked for three nights to celebrate Valentine's Day, arrival Wed-departure Sat. The room was very nice, junior suite, view of the Eiffel tower of the Paris Hotel, once we entered the room, we were pleased with how expansive and wonderful the suite was. The soak in tub was very nice, and i loved the double vanity for my husband. I was loving it. Until the morning of Friday, 2/15 i woke up with bites on my wrists and one on my eye lid. I found it strange, i was itchy all day, and honestly thought it may have been mosquitos. Then on Saturday morning 2/16 i was awakened by a sharp pain on my forearm, and began to scratch. I turned on the lights, found a big welt on my arm, looked on the bed, and there was a bed bug! i immediately called housekeeping and front desk.20 minutes later, Housekeeping arrived, and took the bug away after i took pictures of the bug and my bites. Prior to She tried to persuade me to not report to make an incident report to security, She insisted that she cleaned the room well and changed the sheets everyday. I still wanted to write formal complaint and while i had security in my room giving the written report to him, my husband finds another bed bug on his side of the bed. I took second bug downstairs to the hotel manager.(mind you, this is now a full hour and a half taken away from my vacation) All staff was gracious, genuinely concerned and apologized, What a terrible ending to a beautiful stay at the Ballys...

I love the fact that it was pet friendly, but the bar staff was extremely rude. The rooms all come with complimentary Poland spring, but to get the refills, i was told to go to the bar. I go to the bar and the staff COMPLETELY freaks out like they've never seen a dog before and they kick me out without even giving me any water. Even after i offered to stand outside the bar to have somebody bring me water, they refused. However, the room service brought it up to me immediately (and i do mean immediately) after i complained. The rooms were small and the hallways are really really really LONG. The hotel staff was very friendly and the maids were always friendly saying "hi" and petting my dog. Also, the food is VERY VERY overpriced. $* for a slice, ONE slice of toast. However, it's located close to the zoo and many tour buses stop literally right outside the hotel, so that was very convenient. The elevators are terribly designed as only two elevators in the WHOLE hotel goes to the parking garage underneath. Poorly designed on their part. Lastly, there was one bed bug, but it was only on the morning we were leaving.

We enjoyed our stay. Room was small and simple (no fridge, no microwave...) but was a TREMENDOUS VALUE ($* per night!) for the location. The only problem: we ran across a half eaten chocolate bar behind the chair and someone's crock (shoe) under the bed and the room smelled like it had formerly been a smoking room (as long as we kept the AC fan on the smell was not bad). Be careful of the hotel's distance to things--I think some things (zoo, subway station) are farther than they say.

The room was small. It wasn't what I expected staying at Hilton. The room does not compare to the lobby area. The worst was the bathroom. The toilet sits under the sink counter and against the wall with the toilet paper roll holders (2) crowding your seat as you relieved yourself. In order to accomplish this task, you were forced to sit at a slight diagonal and the seat shifted. In addtiion, the sink drain hole at the top of the sink, was not clean at all. It had black build up at least an 8th if an inch thick. I had to cover that part of the sink with a towel, it was so gross. Pilllows are the most uncomfortable, even using three they shrunk to the size of less than one. I was truly disappointed. I would have been better off bunking outdoors in a tent somewhere. Even the humidity was noticeable in the room since the AC wasn't that great. I stayed at a Hampton Inn in New York and a Sheraton in Philadelphia ten times better than this room.