our room was tiny!! it was like 7 ft wide and awkwardly long. There was stains on the sheets, the whole layout was awful, the complimentary breakfest was a joke. The lighting was terrible. the carpet was nasty the beds were awful. Parking was bad. we came back at 7 and there was absolutly no parking. They maybe had 20 parking or so parking spots for like 100 or more rooms, seriously that is ridiculous.

3 Minutes before airport shuttle arrives, attendant informs me I need to move car because there was no room in the parking garage.

One of the criterias I picked was free airport shuttle as well as free parking. If I am getting airport shuttle, then, it is the standard in this area for all hotels to offer a Park and Fly where 7 nights are free, any extra are $7.95. When asked about this, the attendant was not helpful and explained it was my fault for not getting the information right. (the sign right outside their parking lot says, Park free 7 nights-one night stay.) When I called prior to arriving the staff said that "they could not give out any information about the hotel because I was booking through their supplier (ONLINE TRAVEL WEBSITE) They ultimately were not interested in finding solutions and were not willing to waive the parking. Had I known that the parking was not free, then, I would have booked another hotel. By the time I got here and checked in, it was very late, and we were tired, if I would have gone next door, then, the "cancellation policy" would go into affect. So, my question is why do we follow some rules from the internet such as the cancellation policy but not the "free parking" policylisted. The manager was not interested in talking with me directly. So if you want to stay in Seattle, don't stay here.

rented jacuzzi suite. turned jetts on tub ; mold came out the jetts . gross!! sofa was stinky and torn up.Toilet was dirty hairs and scum. Very noisey.Had paid for 4 nights via internet we left after 1st night told we could get refund! Will never use internet to book hotel.Although the young lady at front desk very nice helpful and felt bad for our situation.Would not recomend to anyone!!!!!!

This is the WORST...My car broken into...Room falling apart..Cannot comunicate with staff. A real joke. Please save your money..Sleep in your car...